Address
Form of work
SalaryCapital Workspaces is located in Bethesda, MD & Northwest DC and we are looking for someone who wants to join the hot coworking industry! We have an immediate need for a Community Assistant in our location in Bethesda.
Responsibilities include:
- Create a welcoming environment: assist members in a friendly, patient, and professional manner
- Onboard new members: activate and distribute keys, print accounting numbers answer new member questions
- Manage local vendors and maintenance teams
- Input and maintain accurate data across various platforms (billing, customer data, inventory)
- Maintain high occupancy rates
- Create a sense of community among members
- Generate monthly reports to summarize location analytics
Sales and Marketing Initiatives:
- Devise and execute local marketing strategies to generate leads
- Follow up on a frequent basis with prospective members, document activity in CRM and marketing platform
- Conduct sales tours to sell potential members onsite
- Negotiate member deals and local discounts for members
- Utilize Craigslist, LoopNet, MLS, 42 floors, and other marketing platforms to list inventory on a weekly basis
Community Initiatives:
- Manage community initiatives designed to develop member relationships
- Plan monthly events, seasonal parties, or member events to bring the community together
- Centralize member communication
Preferred Qualifications:
- Experience in sales, hospitality, customer service, or business operations
- Comfortable speaking, selling and growing the community
- Strong verbal and communication skills
- Self-starter, quick learner, and confident
- Exceptional organizational and multi-tasking skills
- Warm and approachable
- Reliable
- Professional demeanor
- Prior leadership and hospitality experience is a plus
- Drive to take initiative and make things happen
- Interested in serving others before yourself
Job Type: Part-time
Salary: $17.00 - $25.00 per hour
Expected hours: 20 – 25 per week
Schedule:
- 4 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
