Network Administrator

Overview:

At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.

We are seeking a skilled and detail-oriented Network Administrator to join our dynamic IT team. The ideal candidate will play a crucial role in maintaining the integrity and security of our organization's network infrastructure. The Network Administrator will be responsible for implementing, supporting, and managing our network systems to ensure optimal performance and availability.

Network Implementation & Support:

• Implement, support and maintain the organization's network infrastructure.
• Participate in hardware and software evaluations to meet the organization's current and future network infrastructure requirements.

Network Security:

• Support and manage security measures under the direction from Information Security Team to protect the network from unauthorized access, attacks, and data breaches.
• Monitor network traffic for unusual activity and escalate security issues.

Server Support:

• Maintain server OS updates and other infrastructure related appliances and applications.
• Troubleshooting end user issues connecting to servers.
• File recovery for end users and servers.

Network Maintenance and Troubleshooting:

• Diagnose and resolve network issues promptly, minimizing downtime and ensuring uninterrupted business operations (g., WAN, LAN, WiFi).
• Perform regular maintenance and support tasks to ensure the smooth operation of the network infrastructure including support for telephone systems and security cameras.

User Support:

• Participate as third tier escalation point to provide end-user support related to network connectivity and infrastructure issues.
• Collaborate with other IT professionals to address and resolve user-reported problems.
• Participate in after-hours on-call rotation to provide operational support.

Documentation:

• Maintain accurate and up-to-date documentation of network configurations, procedures, and policies.
• Develop and update documentation for changes to inventory and configuration of network infrastructure.

Performance Monitoring and Optimization:

• Monitor network performance and identify opportunities for improvement.
• Work with Network Engineers on server patching and maintenance.
• Review logs for patch management, Backups, and other events on network devices.
• Organization of network cabling and maintaining standards on cabling for network closets and rooms.

Collaboration and Communication:

• Collaborate with other IT teams, departments, and external vendors to coordinate network-related activities.
• Communicate network changes and maintenance schedules to relevant process stakeholders

Other Secondary Functions:

• Prepare various reports.
• Attends conferences, seminars, as required.
• Makes recommendations to improve business unit practices and processes.
• Any related duties as assigned.

Education

Bachelor’s degree in information technology, Computer Science, or a related field.

Related Experience 

Two years’ experience as a Network Administrator or similar role.

Experience with network monitoring tools.

Any combination of education, training and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

Required Licenses & Certifications

CompTIA A+ preferred

Cisco Certified Network Associate (CCNA) preferred

Driver's License is preferred

Knowledge

Knowledge of networking protocols, security principles, and best practices.

Knowledge of Citrix, RemoteApp, SQL, IIS, load balancers, SonicWall firewalls, NAP, Cisco ISE, Veeam Backup.

Skills

Proficiency with Cisco and Meraki routers, switches, firewalls, access points and other networking equipment.

Proficient in Windows Server OS, Linux, Windows OS, Active Directory.

Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.

Abilities

Excellent troubleshooting and problem-solving skills.

Strong communication and interpersonal skills.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $ 80,00.00 p/yr to $90,000.00 p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.