Are you looking to grow your career in a family owned and operated environment? Advanced IPM is searching for driven and passionate professionals to join our Administration team in Merced, CA. Advanced IPM is a local company that has been well established in the community since 1981. While our roots are local, we are also fast-growing and quickly becoming one of the largest family-owned pest control companies in the U.S. Our office is friendly, fast-paced, and focused. We aim to attract the most creative minds and dedicated employees.
Opportunity:
We are looking for a driven candidate with a great attitude and MUST be able to prioritize tasks and work well with others under pressure. The job will require you to perform various administrative functions that will support operations with an emphasis on Client Services.
This is a Full-time position, Monday – Friday 8am – 5pm with Saturday rotations.
At Advanced IPM you can expect:
- Full-Time Employment
- Competitive Compensation
- Paid training Customized to Your Needs
- Paid Time Off
- Medical, Dental, Vision, and Chiropractic Benefits
- 401K Matching
- Life Insurance
- Role-Specific Continuing Education
- Leadership Development
- Opportunities for Career Growth
Job Responsibilities Include:
- Answer all service team calls/inquiries in a timely, friendly, professional manner. Input service call notes into database, dispatch calls, respond and follow-up to branch manager and service team requests.
- Assist customers with payments, scheduling, and billing inquiries
- Handling daily schedules, service and sales transactions within our computer program (Training will be provided)
- Scanning documents, faxing, filing as well as other administrative projects
- Assist with technician license renewals
- Accurately and efficiently set up and maintain client portal setup, material lists, logbooks and maps
Job Requirements:
- 2 years of customer service experience
- Detail oriented, well organized, excellent spelling skills
- Self-starter, able to change direction quickly
- MUST be computer proficient, skilled in Microsoft Word and Excel
- Strong work ethic, punctual, reliable, and dependable
- Desire to learn our industry and grow with our company
- Positive attitude
Advanced IPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.