- Control and maintain general front office operations.
- Greet visitors, route to appropriate personnel, and maintain security procedures by issuing badges and monitoring logbook.
- Answering, screening, and forwarding incoming phone calls to appropriate personnel.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Receiving and sorting daily mail/deliveries, prepare/manage Fed Ex / UPS shipments.
- File and retrieve corporate documents, records, and reports.
- Coordinate meetings and organize catering.
- Provide general administrative and clerical support to the Finance Department.
- Other duties as assigned.
EDUCATION & EXPERIENCE QUALIFICATIONS:
Competencies may include verbal and written communication, problem solving and decision making, customer service, safety awareness, sales ability, numeric reasoning, managing conflict, etc.
- High school diploma or equivalent.
- Proven working experience in similar roles.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and transcription, designing forms, and other office procedures and terminology.
- Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Ability to work with a diverse group of employees and departments.
- Strong verbal and written communication skills