Address
Form of workJob Description
This is an Internal Posting for Employees with DPS
This posting has been reopened. Those that have previously applied need not reapply.
Testing requirements have been updated
PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
GENERAL DESCRIPTION
Perform advanced (senior-level) administrative support or technical program assistance work. Work involves coordinating the dissemination of information, developing filing systems, and coordinating internal administrative support work. May supervise the work of others. Work under limited supervision, with moderate latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
ESSENTIAL DUTIES
1. Interpret and disseminate information concerning division programs and procedures.
2. Coordinate the preparation, editing, and distribution of correspondence, reports, studies, forms, and documents.
3. Coordinate general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general Human Resources work.
4. Coordinate meetings, conferences, and seminars.
5. Develop and maintain filing, record-keeping, and records management systems.
6. Respond to inquiries regarding technical program or administrative regulations, policies, and procedures.
7. Participate in the planning and execution of an agency program.
8. Compile and edit data for charts, graphs, logs, and databases; prepares summaries or reports.
9. Assist in researching technical issues.
10. Answer phone calls, route incoming calls, take messages, greet visitors, and direct visitors to the appropriate staff.
11. Manage and maintain schedules and travel arrangements for supervisors/managers.
12. May research compose, design, or edit agency publications such as brochures, forms, manuals, and reports or presentations.
13. May develop and review training materials.
14. May review and edit reports to ensure compliance with rules and regulations.
15. May develop administrative and technical policies and procedures.
16. May supervise the work of others.
17. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
18. Perform other work as assigned.
Qualifications:
GENERAL QUALIFICATIONS and REQUIREMENTS
Education - Graduation from a standard senior high school or equivalent is required. Graduation from an accredited four-year college or university with a major in Liberal Arts, Business or Public Administration, Social Science, or a related field is preferred.
Experience - Minimum of three (3) years' experience in an environment involving concentrated use of personal computers using word processing software in a law enforcement environment is required.
Substitution Note: Education of the type described may be substituted for the experience requirement on a year-for-year basis.
Licensure and/or Certification - Must possess a valid driver license from state of residence.
Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Knowledge of required format, style, and standards of correspondence, reports, forms, memoranda, etc.
Technology (computers/hardware/software/operating systems) - Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Travel and/or Schedule - Availability for after-hour and weekend work is required.
PHYSICAL and/or ENVIRONMENTAL DEMANDS
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Testing is required for candidates to be considered to go before the oral interview board and will be notified via email provided on the application. Candidates must complete the DPS issued typing test.
State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/
DPS employee who is selected for a position in their current salary group and state title will be transferred with no salary change.
DPS employee who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4% over their current salary regardless of posted salary.
Salary is contingent upon qualification and is subject to salary administration and budgetary restrictions.
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
This is an Internal Posting for Employees with DPS
This posting has been reopened. Those that have previously applied need not reapply.
Testing requirements have been updated
PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
GENERAL DESCRIPTION
Perform advanced (senior-level) administrative support or technical program assistance work. Work involves coordinating the dissemination of information, developing filing systems, and coordinating internal administrative support work. May supervise the work of others. Work under limited supervision, with moderate latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
ESSENTIAL DUTIES
1. Interpret and disseminate information concerning division programs and procedures.
2. Coordinate the preparation, editing, and distribution of correspondence, reports, studies, forms, and documents.
3. Coordinate general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general Human Resources work.
4. Coordinate meetings, conferences, and seminars.
5. Develop and maintain filing, record-keeping, and records management systems.
6. Respond to inquiries regarding technical program or administrative regulations, policies, and procedures.
7. Participate in the planning and execution of an agency program.
8. Compile and edit data for charts, graphs, logs, and databases; prepares summaries or reports.
9. Assist in researching technical issues.
10. Answer phone calls, route incoming calls, take messages, greet visitors, and direct visitors to the appropriate staff.
11. Manage and maintain schedules and travel arrangements for supervisors/managers.
12. May research compose, design, or edit agency publications such as brochures, forms, manuals, and reports or presentations.
13. May develop and review training materials.
14. May review and edit reports to ensure compliance with rules and regulations.
15. May develop administrative and technical policies and procedures.
16. May supervise the work of others.
17. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
18. Perform other work as assigned.
Qualifications:
GENERAL QUALIFICATIONS and REQUIREMENTS
Education - Graduation from a standard senior high school or equivalent is required. Graduation from an accredited four-year college or university with a major in Liberal Arts, Business or Public Administration, Social Science, or a related field is preferred.
Experience - Minimum of three (3) years' experience in an environment involving concentrated use of personal computers using word processing software in a law enforcement environment is required.
Substitution Note: Education of the type described may be substituted for the experience requirement on a year-for-year basis.
Licensure and/or Certification - Must possess a valid driver license from state of residence.
Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Knowledge of required format, style, and standards of correspondence, reports, forms, memoranda, etc.
Technology (computers/hardware/software/operating systems) - Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Travel and/or Schedule - Availability for after-hour and weekend work is required.
PHYSICAL and/or ENVIRONMENTAL DEMANDS
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Environment: Office;
- Ambulatory skills, e.g. stand, walk, sit;
- Hand-eye coordination and arm/hand/finger dexterity;
- Ability to speak, hear, and exercise visual acuity;
- Ability to transfer weights of fifty (50) pounds anticipated for this position;
- Driving requirements: Occasional Ten [10%].
Testing is required for candidates to be considered to go before the oral interview board and will be notified via email provided on the application. Candidates must complete the DPS issued typing test.
State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/
DPS employee who is selected for a position in their current salary group and state title will be transferred with no salary change.
DPS employee who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4% over their current salary regardless of posted salary.
Salary is contingent upon qualification and is subject to salary administration and budgetary restrictions.
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
