Administrative Assistant

Carroll Water is a family owned and operated commercial and residential water treatment and well drilling company. We are also a nationally recognized Eco-Water dealer. We provide high quality water treatment services and products, as well as well services.

At Carroll Water, we thrive when our people thrive. We are currently looking for an Administrative Assistant to be the supportive force that empowers our Well Drilling Division. The ideal person for the job will be a proactive problem solver with exceptional communication skills and a meticulous attention to detail. They will have previous experience working in an office environment, performing administrative duties and providing support to management.

Duties/Responsibilities:

- Team environment but requires the candidate to be self-motivated.

- Able to work fast-paced throughout most of the day.

- Answering phone calls in a timely manner.

- Great personality on the phone and in the office.

- Organization is key to this role.

- Proficient in Microsoft Office and Outlook 365.

- Appointment setting with customers and keep CRM updated at all times.

- Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

- Overall, excellent computer and data entry skills.

- Maintain neat and efficient files.

- Continue to build strong relationships with customers, vendors and surrounding counties.

Knowledge/Experience:

- Administrative experience necessary.

- Excellent communication skills.

- Organized and able to maintain neat and efficient files.

- Open to learning about water conditioning and drilling.

- Proficient in Microsoft Office and Outlook 365.

- Learn new functions in our existing CRM.

Key Performance Indicators:

- Communicating with customers in a professional manner.

- Learn about water conditioning and drilling.

- Ability to learn new functions in our existing CRM.

- Excellent computer and data entry skills.

About Carroll Water Systems

Founded in 1983 by Ron Smith. Ron’s goal was to provide Carroll County, Maryland with clean drinking water. After many years building Carroll Water in 2015 his son, Brian, purchased the company. Brian worked in the company since he was 12 years old. Since acquiring the company Brian’s vision has continued to surpass all expectations, acquiring Harr Well Drilling in 2016 and Jones Well Drilling in 2022, to make Carroll Water Systems a leader in the Water Treatment and Well Drilling industry.

*All new hires must pass a pre-employment background check*

Carroll Water does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Carroll Water does business.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Cockeysville, MD 21030: Relocate before starting work (Required)

Work Location: In person