Administrative Assistant

About the Company

Datasmith Network Solutions is a leading managed services IT provider located in Walpole, Massachusetts. We provide superior service along with cutting edge technology to meet the needs of our clients.

We drive our business by adhering to the following 6 core values and utilize them in every aspect of our business: Customer First, Attention to Detail, Common Sense, Leadership, Continuous self-improvement, and Passionate. If these core values resonate and are important to you, then please read the rest of this job description and apply.

Job Overview

We are seeking a highly organized and proactive Administrative Assistant to become an integral part of our team! You are confident, self-motivated, efficient and thrive on team success. The ideal candidate will provide comprehensive administrative support to the leadership team as well as the sales, marketing, accounting, and service teams to ensure efficient office operations.

Essential Job Duties and Responsibilities

• Provide general administrative support to various teams within the organization.
• Assist the Service Delivery Manager in scheduling the service team by communicating with clients and engineers using the ConnectWise dispatch portal
• Assist in the preparation of presentations, sales proposals, marketing collaterals, agreements, and meeting minutes
• Perform sales and purchasing procedures utilizing CRM and procurement software and remain compliant with defined policies and procedures
• Assist with organizing sales events and client meetings
• Maintain hardware inventory and order office supplies
• Assist with onboarding new employees by preparing paperwork and coordinating orientation schedules
• Monitor and follow-up on client CSAT reviews
• Document internal processes and procedures related to duties and responsibilities

The Ideal Candidate Possesses the Following:

• Minimum of 2 years’ experience as an Administrative Assistant or similar role
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Excellent written and verbal communication skills
• High level of organization both personal and professional
• Presents a positive and professional image for the organization.
• Self-motivated with the ability to work in a fast moving environment
• Strong attention to detail
• Ability to follow and adhere to defined processes
• Ability to multi-task and adapt to changes quickly while meeting deadlines
• You possess the following core values - Attention to Detail, Common Sense, Passionate, Leadership, Client First and Continuous Self Improvement

Compensation & Benefits

• Competitive salary based on experience and qualifications
• Health, dental, 401k benefits
• 9 Paid Holidays
• 3 Weeks PTO
• Office setting Monday - Friday

Best Reasons to Work at Datasmith:

We are a small group that function as a cohesive team valuing our work, our friendship and aligning our core values. Company culture is very important to us.

We love what we do. No nonsense. Just great IT.

Datasmith Network Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth and related medical conditions), gender identity, sexual orientation, national origin, ancestry, physical or mental disability, age (40 and over), military status, veteran status, certain criminal records, genetic information or testing, HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of maternity leave. The Company will not tolerate discrimination or harassment based upon these characteristics or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Job Type: Full-time

Pay: $37,017.00 - $40,675.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person