Administrative Assistant

Employer brand- An organization committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members. A team committed to high engagement with disciplined thought and action.

Organization’s core values and culture alignment- Helping People Succeed is at the core of everything we do. We have an execution and vision strategy focused on accountability, alignment, and results with an emphasis on people. Our core values include; can-do attitude, passion for success, knowledge driven, and customer focused teamwork.

Activities (most critical to least critical)

1. Phone support: courteously and professionally answer multi-line phone, determine the nature of the call, answer routine questions, or transfer the caller to the appropriate internal employee.

2. Provide customer service to guest; greet and welcome guest, determine the nature of their visit, answer routine questions, and direct guest to appropriate internal employee.

3. Meet with applicants to complete new hire paperwork.

4. Process new hire paperwork: run initial background checks, complete data entry, and scan and upload all new hire paperwork.

5. Process new recipient paperwork: complete data entry and scan and upload all documents.

6. Mail various correspondences.

7. Open/close the office.

8. Other projects as assigned.

Behaviors and key performance adjectives

• Inspirer: Accommodating, Resilient, Positive, and Flexible
• Listener: Calm, Good-natured, Kind, and Non-confrontational
• Relator: Supportive, Respectful, Cooperative, and Accepting
• Includer: Dependable, Loyal, Team-focused, Reliable, and Responsible
• Peacemaker: Appreciative, Open-minded, Considerate, Attentive, and Approachable

Hard Skills and Education

• Strong interpersonal and communication skills (verbal and written)
• Driver’s license
• Understanding of MS Office Suite of products
• Ability to plan, organize and prioritize work
• Ability to compose routine correspondence and reports

Soft Skills

• Communication
• Teamwork
• Positive Attitude/Enthusiasm
• Adaptability/Flexibility
• Dependability

Experience

• Two years post high school administrative experience.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Troy, MI 48084: Relocate before starting work (Required)

Work Location: Hybrid remote in Troy, MI 48084