Job Description
Location: Remote
Duration: 4 Months
Description:
The Associate Accounts Receivable Analyst oversees day-to-day contact with an assigned portfolio of customer accounts for the collection of Accounts Receivables.
Key Accountabilities:
- Ensures that assigned portfolio meets or exceeds company performance metrics/targets as relate to the current percentage of A/R and past due balances.
- Advises assigned customers of available credits.
- Works with Cash Applications to resolve questions regarding customer payments.
- Monitors pending customer orders on hold and releases them in a timely manner once all required information has been received (i.e. payment, promise to pay).
- Leads the investigation and drives resolution of customer payment deductions and disputes. Tasks may include working with cross functional teams to address problems related to pricing, freight, damages, and contract misapplications among others.
- Assists with the gathering of credit information/research material for assigned customer portfolio. Learns to use available credit information tools as well as their application towards analysis work. Individuals in this role may be considered for credit granting authority.
- Communicates potential credit and collection issues decisions to internal stakeholders (i.e. Sales Reps, Credit Analyst, Customer Service Rep) and assists them as needed to help drive resolution.
- Monitors credit limits for assigned customer portfolio and proactively works with Credit Analyst to process any required adjustments.
- Completion of other special projects as assigned.
Required Education/Experience:
- Bachelor's Degree or Equivalent Experience.
- 1-3 years of business-to-business collections experience.
- Excellent communication skills (both written and verbal).
- General business acumen with prior exposure to areas of Finance, Credit, or Accounting.
- Working knowledge of Microsoft Office products.
- Ability to learn new tasks quickly; demonstrate flexibility when presented with change.
- Self-starter. Able to work independently.
Preferred Education/Experience:
- Advanced Degree.
- 3-5 years of business-to-business collections.
- Prior experience in Agribusiness, Food, Client industries.
- Prior experience with Microsoft GP or equivalent ERP system.
- Prior experience managing portfolios of customer accounts.