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SalaryJob Title: WFD Administration Receptionist-Campus
Locations: Goodwill North Central Texas - 4005 Campus Drive, Fort Worth, Texas
Salary: $17.00 per hour
Work Hours: FT (40 Hrs. per Week) Monday through Friday, 8:00 A.M. - 4:30 P.M.
Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD, and 401(k)
General Job Duties: Keep Operate the PBX switchboard, answer, and transfer calls, greet and receive callers/visitors, notify and direct consumer to proper staff. Keep track of callers on hold and visitors in the lobby. Follow up with them and the people they are here to see as needed to ensure everyone is greeted and assisted in an orderly and timely manner.
Provide general agency, event, and program information (ex: NTI Training) to visitors and/or refer them to proper staff to answer questions. Partner throughout the agency to maintain accurate contact information for ongoing services and programs.
Perform other duties as assigned: scan documents, train reception area backups, complete 10% double check audits of previously audited files, create, and update excel spreadsheets, Keep up the compliance calendar, room reservations, outreach calendars, and various other Workforce Development administrative tasks.
Follow agency safety procedures related to building security and visitors, emergency response, issue security badges, and maintain “In/Out” procedures and records specific to visitors, programs, and program participants.
Daily and Monthly-monitor availability schedules across Departments to be ready to receive visitors for current and upcoming events, programs, orientations and so on. Contact departments as needed to obtain this information and any updates available.
Skills and Minimum Qualifications: A minimum of 6 months experience with administrative duties and working with the public. Experience working with MS Word and Excel is strongly preferred. Must have demonstrated communication skills, both oral and written, and have basic number sense.
Physical Requirements: Must have ability to sit 100% of the time, have the mobility to reach and operate keyboard, ability to visually monitor activities of a busy lobby, and have clear and concise speech on phone and in person. Work conditions are office lobby environment.
Legal Requirements: Documentation to satisfy I-9 requirements, valid state-issued driver’s license, ability to pass criminal background check, and drug screen.
Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations are provided for qualified individuals with disabilities.
***For a full listing of job opportunities, please visit www.goodwillnorthcentraltexas.org***
Experience
Required- 6 months experience with administrative duties and working with the public.
