Veterinary Receptionist

Come find a private practice gem and a fantastic place to flourish!

Established in 2013 in the family-friendly, lakeside community of Wylie, TX, Lake Lavon Animal Hospital is a privately-owned companion animal and exotics practice (experience/interest in exotics is not required). The practice was designed to focus on surgical, medical, and wellness cases with no boarding, grooming, or weekend hours. We are a caring and passionate group who love what we do, and this shows in how we look out for each other, our clients, and patients.

If you are a passionate and caring team player please apply today!

As a Receptionist you will:

• Receive and place calls to clients for a multitude of purposes including appointment scheduling and medication requests.
• Maintain proper documentation on client and pet records.
• Prioritize multiple tasks in a calm, organized manner.
• Assist clients by providing necessary instructions, information and invoices
• Maintain accurate balances through collection of client transactions and following opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Treat all clients, pets, and fellow employees with empathy, compassion, and respect.

Responsibilities / Qualifications:

• Knowledge of standard office/business equipment.
• Excellent organizational skills
• Some knowledge of veterinary medical terminology and procedures.
• Flexible schedule.
• Ability to work independently on assigned tasks, but also takes direction well.
• Using critical thinking skills to identify alternative solutions or approaches to find resolutions.
• Strong communication skills and the ability to manage stressful situations.

Benefits:

• Pay range based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off and Holidays
• Veterinary Care Benefits
• The opportunity to make a difference and help pets!