Custody Officer

$15.17 - $18.54 / hour

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service. 

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

As a Custody Officer (CO), the primary responsibility is to ensure the security and safety of all residents under their supervision. This involves conducting thorough security checks and inspections of the working environment, promptly addressing and reporting any shortcomings or deficiencies to the appropriate authorities. Additionally, the CO is tasked with preparing detailed written reports on daily activities, disciplinary infractions, accidents, and incidents while fostering and maintaining a professional rapport with residents, supervisors, and fellow employees.

• Maintains security by actively monitoring and preventing escapes, intervening in disruptive behaviors, and implementing safety precautions to address potential security breaches.
• Controls and monitors communication and surveillance systems, including emergency signals and various facility systems, while responding to emergency calls to de-escalate aggression, control fights and riots, and prevent escapes using established aggression control techniques.
• Manages the entry and exit of individuals and vehicles, verifying identification, conducting searches, and continuously inspecting the facility environment for escape risks and hazardous conditions.
• Prepares and submits accurate facility reports within specified time frames, operates security devices, ensures safety and sanitation standards, and responds to resident problems and needs, maintaining a professional rapport with residents.
• Conducts formal and informal resident counts, performs safety and sanitation inspections, and addresses shortcomings or deficiencies, ensuring compliance with facility policies and procedures.

Education

• Must have a High School Diploma or Equivalent as defined by the state certification/licensing authority.

Experience

• One (1) year experience in correctional or security field preferred. 

Licenses/Certifications

• Must possess a valid state driver’s license.
• Satisfactory completion of academic and on-the-job training as required for certification as a Custody Officer.
• Must maintain current, valid certification through licensing agency throughout employment.

Compliance

• Will comply with facility specific requirements as applicable.
• Must meet minimum age requirements as defined by the state certification/licensing authority.
• Must be a citizen of the United States.
• Must not have been convicted of any felony or of a misdemeanor involving crime of moral turpitude.
• Must not have received a dishonorable or undesirable discharge from any of the Armed Forces of the United States.
• Have his/her processed fingerprints on file with the licensing agency.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

Deadline to apply to this position is contingent upon applicant volume.  Those positions located in Colorado will have a specific deadline posted in the job description.