Surgery Scheduling Coordinator

The hourly wage offered for this position is $19.73 - $27.61.
Rebound is the largest orthopedic and neurosurgical practice in the Portland-Vancouver area with an array of sub-specialties including orthopedics, brain and spine care, sports medicine, physiatry, and physical therapy. We are proud to be the team physicians for the Portland Trail Blazers, the Portland Winterhawks and several collegiate teams and celebrate over 50 years of serving the community with a commitment to providing superior service to our patients.
We are looking for a full time Surgery Scheduling Coordinator to support our Orthopedic team in Salmon Creek, WA. The Surgery Scheduling Coordinator is responsible for the
scheduling of surgical procedures as well as preoperative and postoperative appointments. You will interact with physicians, patients, clinical staff, and outside surgical facilities. The ideal candidate will possess great organizational skills and energy, a can-do attitude, a desire to learn the practice, and a collaborative team spirit. The candidate will also possess excellent interpersonal skills, a superior commitment to patient care, and the ability to work closely with patients and physicians. This position travel between all locations in Vancouver, WA.

Responsibilities:

• Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
• Schedule patients for surgery and ancillary surgical procedures
• Check surgery schedule and send “Schedule Changes” email as needed when providers need to add into clinic.
• Manage surgery schedules of assigned providers
• Manage Filemaker surgical templates
• Audit Filemaker to ensure all surgeries are accounted for.
• Assist with obtaining lab reports, dictations, x-rays, and correspondence when needed.
• Review and distribute incoming faxes as needed.
• Manage cancellations of surgeries, ensure reassignment of patients to maximize physician surgical time.
• Order and coordinate instrumentation required for surgical procedures.
• Coordinate add on surgery requests as needed.
• Workflow management through the use of tasking. Responsible for frequently checking the task box and responding to tasks throughout the day.
• Issue patient educational materials. Assist in application and patient instruction.
• Document according to established protocols.
• Answer Surgery Scheduling phone calls, coordinate surgery with outside facilities/vendors, ability to problem solve to resolve issues, prioritize tasks
  appropriately, and must be extremely detail oriented and accurate in all areas of this position.
• Keep current on OSHA & HIPAA guidelines.
• Attends required meetings, and in-services, and participates in committees as requested.
• Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
• Performs related work as required.

Requirements:

• Graduation from High School or GED. Medical Terminology classes preferred.
• 2-3 years of experience as a surgery coordinator in a medical clinic environment preferred. Other education and experience will be considered in lieu of recommended qualifications.
• Knowledge of common safety hazards and precautions to maintain a safe work environment.
• Ability to perform effectively in a medical environment.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to read, understand and respond to detailed oral and written instructions.
• Ability to communicate clearly.

We are proud to Offer:

• Medical/Vision/Rx (paid at 100% for employee)
• Dental (paid at 100% for employee)
• 401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
• Company paid Life Insurance/AD&D
• Voluntary Life insurance/AD&D
• Company paid short and long-term disability
• Flexible Spending and Health Saving Accounts
• Employee Assistance Program
• Free Parking
• Paid Time Off accrued at up to 24 days in your first year based on FTE

This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!