Orthodontic Scheduling Coordinator - Front Desk Receptionist

Seeking a Front Desk Team Member!

Become the backbone of our dynamic team as an Orthodontic Scheduling Coordinator and be a key player in creating confident smiles and changing lives! We're on the lookout for individuals with not just exceptional organizational skills, but also infectious positive attitudes and vibrant personalities. If you're passionate about making a difference in people's lives and thrive in a friendly, collaborative environment, this is the perfect opportunity for you. Bring your enthusiasm, warmth, and dedication to providing outstanding patient care and let's create beautiful smiles together! Apply now and be a part of a team that values both professional excellence and the power of a bright, uplifting spirit.

Ideal applicant:

- We are in search of individuals who embody a unique blend of honesty, punctuality, competency, and an independent work ethic, but above all, we value the right positive mental attitude. At our company, we believe in fostering a culture where individuals thrive not only in their professional competency but also in their approach to challenges with a can-do spirit. We understand the significance of ongoing learning and development, and as such, we provide comprehensive training and continuous education to those who align with our values and demonstrate the enthusiasm to contribute positively to our team. If you are someone with a commitment to excellence, a proactive mindset, and a passion for growth, we invite you to join us on this journey of continuous improvement and success. Your positive attitude is not just welcomed; it's celebrated and nurtured here.

Benefits:

· Competitive pay

· Medical Insurance available

· Dental

· IRA Retirement Account - Employer Match

· Paid Holidays

· PTO

· Employee Discount Program

Who You Are:

- Minimum High School Diploma/GED

- Previous experience in a medical/dental office or healthcare setting preferred
- Proficient in medical/dental terminology and understanding of orthodontic procedures and a drive to learn
- Strong organizational skills with the ability to prioritize tasks and manage time effectively
- Excellent communication skills, both verbal and written
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Ability to work well in a team environment and collaborate with other staff members

Your Impact:

- Schedule patient appointments and manage the daily schedule
- Coordinate with patients to reschedule appointments as needed
- Maintain accurate and up-to-date medical records for patients
- Provide excellent patient service by answering phone calls, responding to inquiries, and addressing concerns
- Utilize orthodontic practice management software to manage appointments and update patient information
- Greet patients and visitors at the Front Desk and provide them with necessary paperwork
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Ensure compliance with HIPAA regulations and maintain patient confidentiality

The Plus Factors:

Bi-lingual a plus!

Candidates required to work in both locations: Federal Way and Lakewood offices

36-40 hours weekly

Let’s create beautiful smiles together. Apply now and join us on this rewarding journey.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• 10 hour shift
• Rotating shift
• Rotating weekends

Application Question(s):

• Will you have reliable transportation? (Team works at both Lakewood and Federal Way offices)

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Dental Front Office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Lakewood, WA 98499: Relocate before starting work (Required)

Work Location: In person