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Leidos is seeking a talented Field Operations Technical Lead to join our diverse team and create unique solutions to complex problems. With offices across the United States engaging in the defense, space, cyber and commercial fields, Leidos provides responsive, cost-effective engineering, scientific and IT solutions.
Field Operations personnel provide on-site technical and sustainment support of existing hardware, software, network configurations and new system initiatives at supported customer sites. They provide technical advice for supported products and services, support equipment, and electronic equipment installations. They maintain, troubleshoot, and repair complex systems, and determine the actions necessary to correct malfunctions or design issues. Field Operations staff also provide guidance for the handling, installation, and utilization of various complex systems and equipment.
This particular position leads sustainment and field support for the U.S. Army 1st Space Brigade’s space control systems. Work is performed at multiple customer locations in Colorado Springs, CO, and at deployed locations worldwide. Contractors deploy with the system to provide on-site support as needed. This position requires the candidate to lead a contractor sustainment team and work closely with military team members to support mission needs. They must be knowledgeable of deployed operations where resources may be limited and a great deal of ingenuity is often required to solve problems.
Primary Responsibilities
Candidate selected for this position will:
- Plan and lead Field Operations and technical support.
- Train, organize, and review the work of contractor sustainment teams.
- Analyze and resolve complex Army SATCOM technical issues.
- Manage and perform routine, non-routine, and complex maintenance assignments for supported SATCOM systems. This support includes the following sub-systems: communications, networking, antenna, power, timing, signal distribution, trucks, trailers, environmental control, and support equipment.
- Manage and perform equipment assembly, configuration, installation, integration, calibration, and test.
- Manage and provide technical advice, assistance, and maintenance services to military SATCOM operators and their managers.
- Manage a Field Operations team as they identify and troubleshoot system problems. Conduct tests using a wide range of instruments and test equipment. Analyze results to restore systems or improve performance. Document and report results.
- Conduct site surveys in support of CONUS or OCONUS exercises and deployments.
- Prepare technical and management documentation and reports.
- Assist in the planning, preparation, mission engineering of all SATCOM equipment prior to CONUS or OCONUS operations.
- Participate in training exercises and system deployments.
- Ensure Field Operations personnel are deployment-ready. (Passports, visas, training, medical, security)
- Assist engineers with system design, integration and test activities.
- Assist the sustainment team with the procurement of equipment and parts.
- Implement and ensure adherence to operations, maintenance and organizational procedures and policies. Author, review, edit, and recommend changes to technical and procedural documentation.
- Account for and ensure positive control of critical resources.
- Manage the Field Operations team schedule and act quickly to assign resources to address mission requirements.
- Manage workplace and personnel safety by identifying and mitigating risks and intervening to prevent mishaps.
- Provide telephonic support as required to help isolate and resolve difficult issues.
- Coordinate and conduct system and technical training.
- Support customer outreach and business development activities.
Basic Qualifications
- Bachelor’s degree plus eight or more years of relevant work experience. Additional experience and technical training may substitute for degree requirement.
- Five years of relevant space control experience.
- Three years of experience successfully leading a technical team.
- Expertise in SATCOM planning, operations, troubleshooting, repair, and electronics.
- Must be reliable and demonstrate a high standard of personal integrity.
- Must have the ability to work independently with little supervision.
- Good written and oral communication skills.
- Strong customer-service skills and a high degree of professionalism.
- U.S. Citizenship and current U.S. passport.
- Candidate must reside in the Colorado Springs, CO area or be willing to relocate to the Colorado Springs, CO area.
- Current Secret clearance and eligibility for a Top Secret/SCI clearance is required.
Preferred Qualifications
- Deployed military mobile or tactical SATCOM experience.
- Information Assurance and Risk Management Framework experience.
- Shift work and experience scheduling 24x7 rotating shifts.
- Strong computer skills including experience with Microsoft Windows and Microsoft Office.
- Current TS/SCI clearance is preferred.
Pay Range:
Pay Range $87,100.00 - $157,450.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date:
01/04/2024While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
About Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's 47,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2023. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
