Senior Administrative Assistant (10153)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Senior Administrative Assistant who want to make an impact in the lives of others.

Purpose and Impact:

Provides administrative and program support for Child Welfare Management Organization Program. Serves as primary assistant to the Program Director.

Essential Functions:

• Assists with operation of programs to assure all programs meet or exceed all licensing, quality assurance, fiscal, legal and contract requirements.
• Assists with monitoring staff employment, orientation, assignment, supervision and training.
• Informs Program Director of any staff or client issues which may affect the delivery of quality services.
• Represents the Program Director with involvement on local and state committees with interest in the Region.
• Assists with all programs to improve Policy and Procedures to maximize service delivery.
• Maintains positive working relationships and facilitates communication with all areas supervised by the Program Director.
• As assigned, provides reports of progress to Program Director through fiscal and statistical data received from the Program Administrators.
• Assists with the budget and grant preparation as assigned.
• Serves as contact person in the Program Director’s absence.
• Coordinates schedules for the Program Director through scheduling meetings, preparing agenda’s, preparing minutes of meetings and other duties as required.
• May supervise clerical staff and volunteers as required.
• Assists with agency outreach, education, and special events.
• Assists with monitoring new staff employment, on-boarding and orientation process. Using the LSF HR sytem, processes the elecotrinc hire packets for new emlpoyees, ensureing all required background screening and e-verify steps are completed.
• Maintains Program staff HR and medical records, prepares reports, and composes human resource related correspondence.
• Serves as the Program Human Resource Liaison with Central Services HR.
• Acts as Time Administrator; works with staff to submit accurate timecards and ensures approval deadlines are met.
• Performs other duties as assigned.

Other Functions:           

Other duties as assigned.

Physical Requirements:

Must be able to travel state-wide and out of the state overnight as required.  Must be able to meet assignments and deadlines.  Must be accessible to staff.

Education:

Bachelor’s degree preferred, may be waived in lieu of experience and training in office management.

Experience:

At least three years office operations experience preferred.  Operations, Social Service environment experience preferred.

Skills:

Ability to assist in balancing service delivery and business operations of program. Skills are required in personnel, fiscal management, training, organizing, and communication. Must be committed to personal development and training.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports to Program Director for geographical area or region.
• Ability to communicate effectively both verbally and with writing.
• Adherence to legal, license and quality assurance standards and contract requirements.
• Effective staff liaison.
• Adherence to Agency policies in all areas of service delivery and personnel management.
• Effective team player with all levels of Agency.
• Accurate and timely submission of required statistical, personnel and fiscal reports.
• Ability to use initiative to foster cost effective management of contracts.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.  

Amazing benefits package including:

• Medical, Dental and Vision
• Teladoc (24/7 online access to doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer