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Form of work
SalaryGeneral Statement of Duties and Distinguishing Features of Class
Responsible for the admittance of patrons into the facility and providing quality CUSTOMER SERVICE to patrons visiting the facility and the general public. This is a seasonal position that may last up to 6 months. The ideal candidate will need to be flexible to work in all areas of the community center, including the new Aquatic Center, depending on the needs of the city. Full-time and overtime hours are available during this seasonal opportunity.
Examples of Work (Illustrative Only)
- Promotes positive and respectful interactions between patrons and employees.
- Assures that all patrons have entered the facility in accordance with policies & procedures (i.e., paid admissions, age requirements, etc.).
- Exhibits general knowledge of the facility, programs and services, and the ability to answer patron inquiries in person and over the telephone.
- Correctly follows all opening and closing procedures, including balancing of cash drawer, counting, and preparing money for bank deposit and completing all necessary paperwork/reports.
- Maintains a clean, neat working area.
- Operate various office machines and equipment, as needed.
- Prepares and maintains administrative records and paperwork as requested.
- Attends in-service training sessions and/or staff meetings as requested.
- Uphold the policies and procedures of the City of Mason and Parks & Recreation Department.
- Display knowledge of the department’s Infectious Material & Exposure Incident Policy and facility Emergency Action Procedures.
- Administer and record any necessary first aid/victim care within the level of emergency training.
- Demonstrates knowledge of all emergency procedures throughout the recreational areas.
- Performs related duties and responsibilities as assigned.
Skills, Knowledge, and Abilities: The following is preferred.
- Ability to acquire and maintain current certification in American Heart Association Standard First Aid and CPR
- Ability to communicate with the public on the telephone and in person.
- Possess experience in working with money and preparing reports.
- Ability to follow oral and written directions.
- Ability to work a flexible schedule (including evenings, weekends & holidays)
Physical Requirements
- Work in a recreational/office environment, frequent walking and standing.
- This is a high public contact position.
- ability to lift/carry objects up to 30 pounds.
- Ability to stoop, crouch, sit, or stand for extended periods.
- Auditory acuity to hear, individuals, cell phones, telephones, alarms, etc. with or without reasonable accommodation.
- Visual acuity to see, individuals, incidents, etc. with or without correction.
I understand that I am applying for employment at will, and nothing in this job description and no oral statements made to me in connection with this job description can be construed as a contract of employment.
