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Form of workJob Description
At Ironclad Environmental Solutions, the Rental Coordinator’s primary function is managing and processing the branch’s rental/sales agreements and assisting with dispatching & assigned field teams with a safety-first mindset. Must fully support company vision and team culture.
BENEFITS:
BENEFITS:
- Work Monday - Friday.
- 10-12 paid holidays per year.
- Earn Extra Money with overtime.
- Excellent Benefits (Medical, dental, vision, 401k with Company Match, short and long-term disability).
WHAT YOU'LL BE DOING:
- Book equipment orders for customers via inbound calls. Provide exceptional customers service, answering all questions concerning equipment and offering additional items – i.e. berms, hoses, etc.
- Work closely with operation and sales team to prepare documentation for customer contract set up, shipping, and returns.
- Distribute daily assignments to field teams.
- Ensure that all returned and/or off-rented equipment is properly documented Maintain branch inventory of all equipment.
- Track and manage the quality control of all equipment.
- Provide back up support to other team members in the office as necessary Suggest ideas and ways to improve branch efficiency.
- Other duties as assigned.
EDUCATION AND QUALIFICATIONS:
- College degree or equivalent experience.
- 3+ years of experience in rental industry, customer service, or billing, preferred 1-2 years of data entry experience.
- Exposure to standard concepts of scheduling and dispatching Exposure to DOT and state specific safety regulations helpful Communicate clearly: verbal and written.
- Strong MS Excel experience preferred.
Ironclad Environmental Solutions is veteran friendly. If you have military experience, we’d love to hear from you!
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
