Receptionist And Office Assistant

JOB DESCRIPTION:

Interact with prospective and current customers via phone and email, schedule estimates, assist Estimators, Office Manager, Project Schedulers, and Bookkeeper.

HOURS:

8:30 AM-5:00 PM Mon-Fri.

TRAINING:

• Service Fusion CRM and Job Management Software
• Instructed on how to perform all duties related to the Office Assistant job position

RESPONSIBILITIES:

• Communicate with residential customers, contractors, subcontractors, suppliers and employees via phone, email and in-person
• Manage the scheduling of estimator sight visits for prospective clients
• Be available to company President, Project Managers/Estimators (ex: with projects)
• Assist Office Manager with general office duties including customer record keeping, customer contact, scheduling, etc.
• Run company errands; order supplies
• Maintain housekeeping of office building

REQUIRED SKILLS:

• Exceptional customer service skills
• Highly organized, detail oriented
• Ability to prioritize tasks
• Effective time management skills
• Proficient with general computer operation and file navigation:
• Knowledge of Microsoft Word and Microsoft Excel or Google equivalents
• Fast typing speed (60 WPM)
• Ability to navigate web pages and search for information
• Ability to retain a large amount of information and handle appropriately
• Ability to manage multiple, simultaneous projects with deadlines
• Innovative thinker, flexible, punctual

PREFERRED SKILLS:

• Familiarity with Google Calendar

EDUCATION:

• 2 year College degree

WAGE/BENEFITS:

Paid Bi-weekly on Friday following completed week, with option for direct deposit.

EXPECTED HOURS:

Monday-Friday: 8:30AM-5:00 PM (clock in/out daily via Veri-clock)

40 hours/week

VACATION TIME/HOLIDAY PAY:

We encourage vacations, and time off to be requested at least 4 weeks prior, which is to be noted on the master schedule and cleared by the Hub Manager.

2 weeks PTO accrued bi-weekly and eligible after 60 days employment

Paid Holidays include:

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• The day after Thanksgiving Day
• Christmas Day

Unpaid Holidays include: Martin Luther King Day, President’s Day, Veterans Day. The company is open on these days.

REIMBURSEMENTS:

Mileage driven during work hours, errands, work related purchases made with personal funds (Reimbursed on pay day).

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person