Spanish Speaking Receptionist And Office Admin Assistant

Job description

Reception and Office Admin Assistant

ABOUT US
Van Law Firm is a respected, experienced, and rapidly growing personal injury law firm with offices in both Nevada and Washington states. Our goal as a firm is to fight for compensation on behalf of accident victims who have suffered injuries from vehicle accidents, hazardous environments, animal attacks, defective products, dangerous drugs, medical devices, and much more. We take pride in helping our clients get the financial rewards and rehabilitation they deserve, so they can turn their lives back as close to normal as possible.

OVERVIEW
Van Law Firm is seeking a results-oriented and unique individual to be the point of contact at our office for our clients and guests. This is an extremely important role as this person will provide the “first impression” of our firm and will help keep the front office running efficiently. Our Reception and Office Admin Assistant will work closely with our in-office Intake Team and will be cross trained for back-up duties when necessary. He/She/They will thrive in a fast-paced environment and enjoy being a part of a robust team who strives in making a difference in the lives of those who have experienced unforeseen injuries and sufferings. This is an immediate hire for a full-time position.

PRIMARY RESPONSIBILITIES

• Meeting and greeting clients and guests with a professional and welcoming attitude.
• Answering incoming calls in a timely and professional manner and directing all inquiries to the appropriate team member who can assist in a timely fashion.
• Keeping the front reception and the meeting rooms tidy and orderly.
• Recycling and taking out thrash to the curb weekly.
• Performing general office duties: ordering supplies; dealing with couriers; sorting and distributing mail and packages; opening, copying, scanning, printing, and shredding; running errands; ordering food and refreshments, and other general tasks provided by the operations manager.
• Utilizing tools to assemble furniture.
• Maintaining an accurate filing system of all client files.
• Helping with marketing materials.
• Overseeing meeting room reservations and planning for refreshments as needed.
• Backing up and assisting the Intake Client Care Coordinator, including assessing client needs, signing up potential clients, and setting up appointments with the attorney or other team members for additional client conferences.
• Requesting reviews from clients when needed.
• Admin support for accounting tasks: check printing, mailing, coordinating delivery, updating files, scanning.
• Bank and post office errands.
• Intake Department assistance: handling initial client questionnaires.
• Translations on request.
• Special projects as required.

WHAT'S IN IT FOR YOU?

Job Satisfaction and Pride: When you work with Van Law Firm, you will have the opportunity to grow alongside a team of motivated driven individuals like you. You can take pride working with a firm that cares about the community-- aside from the countless accident victims we have helped over the years. The firm has donated nearly $100,000 to various local and international causes, including meal donations, masks and PPE for local hospitals, homeless services, and bicycles and school supplies for underserved children. We have a 5-star rating on all review platforms, so you can always feel satisfied that you are working with a highly commended organization.

Job Variation: At Van Law Firm, each day will come complete with its own distinct tasks and challenges, along with constant interaction with numerous individuals.

Growth Opportunity:Van Law Firm thinks a little bit differently than most, in that we have a distinct entrepreneurial spirit. We are not afraid to take risks and explore new business ventures, and so all employees will be exposed to opportunities to help grow and develop both their personal skills and the goals of the company. We are tech-driven which will make your job easier and more efficient. We offer training so you can keep your skills on point. And more importantly, we aim to promote deserving team member from within the firm.

Culture and Core Values: With Van Law Firm’s cutting-edge culture, we established core values that extend inclusively to every employee of the firm. We maintain a work environment valuing diversity, equity, inclusion, and accessibility. We promote camaraderie and rely heavily on teamwork to operate effectively.

We are very flexible in terms of candidate qualifications, but there are skills that we consider as non-negotiable. So, if you are hardworking, detail-oriented, committed to providing excellent client service, and dedicated, then we would love to have you be part of our firm!

Compensation and Benefits: Van Law Firm offers competitive salaries and wages, according to experience and skill levels, along with a solid benefits program that includes health insurance, paid time off, holiday pay, short-term and long- term disability and a retirement plan with company match.

QUALIFICATIONS AND SKILLS

• Minimum of three years of front desk experience working in a law firm environment.
• Excellent time-management and multitasking ability
• Excellent verbal communication and written skills.
• Must value punctuality and attendance at work.
• Outgoing personality with a neat and professional appearance
• Skilled at general office operation and administrative support, includes typing, email communications, calendaring, setting up meetings
• Work well under pressure and able to handle challenging clients.
• Strong listening skills and ability to follow detailed instructions.
• Good attention to details.
• Excellent computer skills and basic understanding of certain productivity computer software (i.e., Microsoft 365, Google Workplace, Slack, SmartAdvocate, Hubstaff, etc.)
• Bilingual in English/Spanish is preferred, but not required.
• Must be able to pass a background check, and show proof of eligibility to work in the U.S.
• Reliable vehicle, auto insurance, and driver's license are mandatory.
• Proof of auto insurance is required.
• Schedule: Monday to Friday, 8:00 am to 5:00 pm.
• Ideal commute: 10-15 minutes from the Lakewood office.

To Apply

All applications will be kept in the strictest confidence. To be considered for this opportunity, please submit the following to hr@vanlawfirm.com:

• Resume
• Expected salary
• Three professional references
• Cover sheet stating 1) why you are qualified for the position, and 2) why you are interested in the position.

Note: Please ensure to include all the required documents as stated in the "To Apply" section when submitting your application. Incomplete applications may not be considered.

Job Type: Full-time

Salary: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Health insurance

Schedule:

• 8 hour shift

Application Question(s):

• Salary Expectation
• Are you vaccinated against COVID 19?

Experience:

• Administrative: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person