Service Desk Analyst jobs
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IT SERVICE DESK MANAGER
Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...
| Company | Southerncarlson, Inc. |
|---|---|
| Address | Omaha, NE |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 3 weeks ago See detail |
IT Service Desk Manager
Southerncarlson, Inc.
Omaha, NE
Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...
3 weeks ago seen See more...
- View all Southerncarlson, Inc. jobs - jobs in Omaha, NE
Help Desk Analyst
Careharmony
Nashville, TN
1-3 years of experience working in a Help Desk Analyst capacity. Understanding of networks and experience handling connectivity issues remotely. Minimum 1 year of experience with Office 365 administration. Functional understand of...
3 weeks ago seen See more...
- View all Careharmony jobs - jobs in Nashville, TN
Help Desk Analyst
Collin College
Frisco, TX
Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...
3 weeks ago seen See more...
- View all Collin College jobs - jobs in Frisco, TX
Help Desk Analyst
Banyan Medical Solutions Llc
Omaha, NE
Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...
3 weeks ago seen See more...
Help Desk Analyst
Latitude, Inc.
Omaha, NE
The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...
3 weeks ago seen See more...
- View all Latitude, Inc. jobs - jobs in Omaha, NE
Help Desk Analyst
Robert Half
Pittsburgh, PA
What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...
3 weeks ago seen See more...
- View all Robert Half jobs - jobs in Pittsburgh, PA
LU Help Desk Analyst - Phoenix AZ (100% on-site)
Focused Hr Solutions Llc
Phoenix, AZ
If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...
3 weeks ago seen See more...
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Help Desk Analyst ( Hybrid)
Johnson Service Group
Cranberry Township, PA
Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...
3 weeks ago seen See more...
IT Service Desk Specialist
Brown Technologies Inc.
Jackson, MS
Serve as the first point of contact for ERDC lab customers seeking Information Technology related assistance on the ERDC Research Network. Provide end user support for desktop and notebook systems. Interact with users daily and as...
3 weeks ago seen See more...
- View all Brown Technologies Inc. jobs - jobs in Jackson, MS
Help Desk Analyst
Walbec Group
Waukesha, WI
Multi-year Milwaukee Business Journal Best Place to Work honoree and a Best Place to Work by Employ Humanity. Associated with many exciting state, municipal, federal, and commercial projects. Check out our website for a complete l...
3 weeks ago seen See more...
- View all Walbec Group jobs - jobs in Waukesha, WI
Service Desk Specialist
Resource Management Concepts Inc
Crane, IN
Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...
3 weeks ago seen See more...
IT Service Desk Specialist II - AFMRA
Netimpact Strategies
San Antonio, TX
Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...
3 weeks ago seen See more...
- View all Netimpact Strategies jobs - jobs in San Antonio, TX
IT Service Desk Specialist
Precise Systems
Crane, IN
Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...
3 weeks ago seen See more...
- View all Precise Systems jobs - jobs in Crane, IN
Service Desk & EUC Support Technician
Excell
Salt Lake City, UT
Provide business user / desktop / laptop support. Provide help line support. Take phone calls from the client users. Attend to calls on Service Desk hotline. Resolve desktop hardware and software issues of client users. Perform de...
3 weeks ago seen See more...
- View all Excell jobs - jobs in Salt Lake City, UT
Onsite Service Analyst
Informa Group Plc.
Castle Point, NY
Act as an escalation point for centralised Service Desk acting as technical experts focused on improving colleague experience. Support the definition, development and testing of automation. Work with the centralised Service Desk o...
3 weeks ago seen See more...
- View all Informa Group Plc. jobs - jobs in Castle Point, NY
Service Desk Agent (Hybrid) - Greenville, SC
Vetjobs & Military Spouse Jobs
Greenville, SC
This is a hybrid onsite/remote opportunity where you will report to Epsilon's corporate location in Greenville, SC and have the flexibility to work from home based on business needs.. As a member of the Service Desk Agent team, y...
3 weeks ago seen See more...
Entry Level Service Desk Engineer
Orsini Specialty Pharmacy
Elk Grove Village, IL
Bachelors Degree in Information Technology, Computer Science, Management Information Systems, related field or equivalent experience. MCSE, ITIL and Cisco certifications preferred. Prior experience in the healthcare, pharmacy, or...
3 weeks ago seen See more...
Help Desk Analyst II - NISSC II
The Jacobs Brand
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
3 weeks ago seen See more...
Help Desk Analyst II - NISSC II
Jacobs
Colorado Springs, CO
Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...
3 weeks ago seen See more...
- View all Jacobs jobs - jobs in Colorado Springs, CO
Service Desk Team Leader II
Stefanini Group
Remote - Oregon, United States
Create a cohesive team environment through consistent management. Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling d...
3 weeks ago seen See more...
- View all Stefanini Group jobs - jobs in Oregon State
Service Desk Technician Level 3 - MSP
Valeo Networks
Phoenix, AZ
3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...
3 weeks ago seen See more...
- View all Valeo Networks jobs - jobs in Phoenix, AZ
Service Desk Technician
Penn Foster Group
Chandler, AZ
Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...
3 weeks ago seen See more...
- View all Penn Foster Group jobs - jobs in Chandler, AZ
Service Desk Technician (hybrid, overnight shift)
Oneneck It Solutions
Gilbert, AZ
Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...
3 weeks ago seen See more...
- View all Oneneck It Solutions jobs - jobs in Gilbert, AZ
Service Desk Technician
Infopeople Corporation
Fort Myers, FL
This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...
3 weeks ago seen See more...
Systems Admin/Service Desk Technician
Spathe Systems
Fayetteville, NC
Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...
3 weeks ago seen See more...
- View all Spathe Systems jobs - jobs in Fayetteville, NC
Service Desk Technician
Marken
Durham, NC
Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...
3 weeks ago seen See more...
- View all Marken jobs - jobs in Durham, NC
Service Desk Swings Shift Supervisor (1400 to 2200) with TS/SCI
General Dynamics Information Technology
Colorado Springs, CO
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.View information about benefits and our total rewards program. Together with our client...
3 weeks ago seen See more...
Service Desk Technician - ITIL Methodology
Raag Solutions
Raleigh, NC
Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...
3 weeks ago seen See more...
- View all Raag Solutions jobs - jobs in Raleigh, NC
Service Desk Technician
Interbase Corporation
Raleigh, NC
HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...
3 weeks ago seen See more...
- View all Interbase Corporation jobs - jobs in Raleigh, NC
Service Desk Technician I
Wurth Industry Of North America
Birmingham, AL
Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...
3 weeks ago seen See more...
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