Service Desk Analyst jobs

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SERVICE DESK AGENT

Provides Level 1 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. Leverages the IT ticketing system to documen...

CompanySmile Brands
AddressPlano, TX
CategoryInformation Technology
Salary$25 an hour
Job typeFull-time
Date Posted a month ago See detail

Service Desk Agent

Smile Brands

Plano, TX

$25 an hour

Provides Level 1 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. Leverages the IT ticketing system to documen...

Service Desk Agent - Entry Level - Remote

Unisys

Sylvania, PA

$34K - $43.1K a year

Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)#LI-KD1You will be successful in this role if you have: Typically requires: High School diploma (Associate's Degree, pro...

Manager, Service Desk

Cresco Labs

Chicago, IL

$88.1K - $111K a year

Responsible for managing day-to-day operations of the Service Desk team, overseeing support for Retail, HQ, and Operations facilities. Establish and enforce score-card metrics; monitor ticket documentation to identify common trend...

Customer Service Analyst

Schraad Sales & Marketing

Oklahoma City, OK

$32K - $40.5K a year

401(k). 401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. Day shift. Monday to Friday. Hybrid work....

IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

Technology Services Desk Specialist, T2 Career Level

Grinnell College

Grinnell, IA

Provide support to all college constituents for campus computers, audio-visual hardware, operating systems, and applications via phone, email, remote support, and desk-side visits. Install new and replacement hardware, software, s...

Service Desk QA Team Lead

Doosan Bobcat North America

West Fargo, ND

Join our team!

Monitor and assess the quality of customer interactions across contact center channels including chat, phone, and electronic forms. Provide training and onboarding to new and existing team members in the areas of customer service,...

Service Desk Technician I

Delta Dental Of Colorado

Colorado, United States

$49,608 - $55,390 a year

1 3 years of experiencing working in a Service Desk environment. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Strong troubleshooting and problem resolution skills. Str...

Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

Associate Processing Services Analyst

Epiq

Phoenix, AZ

Learn proprietary software applications (DMX Swarm and Epiq Discovery), 3rd party eDiscovery applications (Relativity, NUIX), electronic discovery and data recovery processes. Stage and process client data in many different file f...

Enrollment Services Analyst

Bluecross Blueshield Of Vermont

Vermont, United States

$18 - $21 an hour

Maintain a high level of quality by entering new individual membership enrollment and all subsequent group and membership changes to the system files. Provide outstanding customer service with first call resolution and must mainta...

Service Desk Overnight

Planet Fitness

Pompano Beach, FL

Positive and professional environment where our brand promise is Judgement Free Zone Growth Opportunities: over 90% of our management team started as an entry level team member. Competitive pay 401K Retirement Fund (Annual discr...

Senior Data Services Analyst

Follett School Solutions Llc

Sylvania, PA

Strong interpersonal and relationship-building skills, with the ability to communicate up, down and across levels of the organization. Highly self-motivated, self-directed, and attentive to detail. Strong working knowledge of thes...

IT Help Desk Analyst

Vortalsoft

Remote

$15 - $19 an hour

Responding to inbound incident requests within defined SLAs. Customer Service: including customer-oriented telephone and email/chat abilities that respond quickly, competently and patiently to customer requests. Customer identific...

Water Services Analyst SCADA

City Of Flagstaff

Flagstaff, AZ

Supervisory: This job does not have formal supervisory responsibilities. . Budgetary: This job has partial responsibility for budgeting at the program level (forecasting, preparing, entering & implementing budget.). Strategic Plan...

Service Desk Manager

Freed Maxick Cpas P C

Buffalo, NY

Manage the processing of incoming tickets to the Service Desk via various mechanisms to ensure courteous, timely and effective resolution of end user issues. Develop policies and procedures that outline how problems are identified...

Customer Service Analyst II, CIS

Niagara Bottling

Diamond Bar, CA

$77,796 - $112,805 a year

Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. Develop and implement solutions to customer is...

SERVICE DESK ENGINEER

Brightspring Health Services

Tempe, AZ

Manage effectively the resolution of support issues that are reported in an efficient manner. Act as a technical authority, providing expertise to both team members and clients. Ensure that we surpass our customers expectations....

IT SERVICE DESK SUPPORT

Sunrise Banks Na

Saint Paul, MN

Provides IT support and service to Sunrise Banks staff and customers. Triage Help Desk ticket system to ensure all tickets are completed or forwarded to appropriate team. Assist with workstation upgrades and new workstation imple...

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

Service Desk Overnight / Maintenance

Planet Fitness

Florida, United States

Greeting and saying goodbye to all members and guests. Monitoring club access to members and non-members. Answering any questions and handling member complaints. Having an excellent understanding of the Judgement Free Zone and exp...

IT SUPPORT SERVICES ANALYST I

County Of Santa Cruz

California, United States

IntroductionINVITES YOU TO APPLY FOR:IT SUPPORT SERVICES ANALYST ITo view the full job announcement: Click here...

Service Desk Agent

Contact Government Services, Llc

Detroit, MI

$52.4K - $66.4K a year

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

Help Desk Analyst

Thedacare

Appleton, WI

$39.4K - $49.9K a year

Lifestyle Engagemente.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Aff...

STAFF SERVICES ANALYST

Department Of Transportation

California, United States

$3,640 - $5,916 a month

STAFF SERVICES ANALYST Job Application Package Checklist. Duty Statement Possession of a valid drivers license is required when operating a State owned or leased vehicle.. Statement of Qualifications (SOQ) is required. Failure to...

STAFF SERVICES ANALYST

Department Of Fish And Wildlife

California, United States

$3,640 - $5,916 a month

STAFF SERVICES ANALYST Job Application Package Checklist. Duty Statement Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Applicati...

Full Time Customer Service Desk Associate

Von Maur

Saint Paul, MN

Since then, Von Maur has deliberately and steadily grown and expanded the variety of services offered to our customers. Today, 37 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois, Indiana, Iowa, Kansas,...

Global Shares - Customer Service Analyst

Jpmorgan Chase Bank, N.a.

Westerville, OH

Provide excellent Customer Service via email and phone at 1st and 2nd level response. Escalate unresolved issues to 2nd and 3rd line support teams. Interact with other areas of the company in resolving queries raised by clients an...

Client Service Analyst, Employee Benefits - Burnham Benefits

Brp Group, Inc.

Roseville, CA

Burnham is a team of talented and dedicated consultants uniquely equipped to solve the biggest challenges facing your organization and its people. Our expert advisors craft custom solutions to address your needs in the areas of em...

Service Desk Agent

Contact Government Services, Llc

Phoenix, AZ

$57.1K - $72.3K a year

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...