Service Desk Analyst jobs in Boston, MA

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QUALITY ASSURANCE ANALYST II, INFORMATION SERVICES & TECHNOLOGY, SIS CORE TECHNICAL

Formulate comprehensive Test Strategy and Test Plan documents, outlining the overarching strategy and approach. Facilitating effective coordination of testing activities between functional and technical teams. Develop comprehensiv...

CompanyBoston University
AddressBOSTON, MA
CategoryInformation Technology
Job typeFull Time
Date Posted 2 weeks ago See detail

QUALITY ASSURANCE ANALYST II, Information Services & Technology, SIS Core Technical

Boston University

BOSTON, MA

Formulate comprehensive Test Strategy and Test Plan documents, outlining the overarching strategy and approach. Facilitating effective coordination of testing activities between functional and technical teams. Develop comprehensiv...

Senior Analyst, Price Desk

Iron Mountain

Boston, MA

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...

Client Service Analyst

Highvista Strategies Llc

Boston, MA

$54.5K - $69K a year

Respond to investor inquiries in a timely manner, and in conjunction with the Relationship Management team as needed. Captain the on-time completion and delivery of ad hoc requests and questionnaires by collaborating with the appr...

CLIENT TECHNOLOGY ANALYST II, Information Services & Technology, IT Help Center

Boston University

BOSTON, MA

Operating, maintaining, diagnosing and providing expert level support for a wide variety of areas on the Charles River and Fenway Campuses including: client/desktop systems administration mobile devices specialized database manage...

Service Desk Customer Service

Wegmans Food Markets

Medford, MA

$18 an hour

Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at thei...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

IT Service Desk Team Lead

Bright Horizons Family Solutions

Newton, MA

$59K - $74.8K a year

Team Performance: Ensure calls are monitored and tickets are resolved or updated within SLAs Advanced Troubleshooting: Investigate and resolve escalated technical issues related to hardware, software, network connectivity, and app...