Service Desk Analyst jobs

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IT SERVICE DESK ANALYST

Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed. Support may take place in...

CompanyPhelps Law
AddressDes Moines, IA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

IT Service Desk Analyst

Phelps Law

Des Moines, IA

Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed. Support may take place in...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

Sr. Service Desk Analyst

Cannondesign

Los Angeles, CA

$37.82 - $47.27 an hour

Provide end user support for local and remote users. 70% of the responsibilities revolve around level 1, level 2 and level 3 support tickets and troubleshooting. Beyond end support, responsible for application support, configurati...

Service Desk Analyst

Teksystems

Green Bay, WI

You should be able to work in a fast-paced and constantly changing team environment and possess strong organizational skills with exceptional follow-through and attention to detail. You will be responsible for reviewing service de...

HIT Service Desk Analyst I

Advocate Aurora Health

Oak Brook, IL

Provides initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications. Gathers information a...

Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

Service Desk Analyst I

Knitwell Group

Pataskala, OH

$19.50 an hour

Provide tier 1 technology support to associates working in our stores and corporate offices. Escalate support issues to appropriate technical staff. Submit vendor service requests for the Point of Sale (POS) and other break-fix pr...

Service Desk Analyst

Encova Insurance

Charleston, WV

Associate Degree in Computer Science, Business Administration, or related fields preferred. ITIL Certification or knowledge of IT Service Management processes desired. Effective customer service skills, including active listening....

Senior Service Desk Analyst

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

Service Desk Analyst 1

Cts

Trumbull, CT

$50,000 a year

Responds to rotating after-hours emergency calls. Become familiar with each client and their respective applications. Learn fundamental operations of commonly used software, hardware, and other equipment. Follow standard Service D...

Service Desk Analyst II

Green Solutions

Detroit, MI

$35 - $45 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end-user support. Passionate about delivering the ulti...

Tier One Service Desk Analyst (Hybrid)

Seek Now

Louisville, KY

Tracks and reports on operational and service level metrics. Works closely with staff by providing Tier 1 Service Desk support. Identifies, recommends and implements improvement initiatives to streamline IT operations and workflow...

Service Desk Analyst I

Herc Rentals

Bonita Springs, FL

Support Herc based applications and infrastructure for all North America. Analyze user needs, facilitate support, and provide complete solutions whenever possible. Communicate issues and opportunities to Service Desk leadership. M...

IT Service Desk Analyst II

Sgs

Wheat Ridge, CO

Tracks, monitors, documents, and communicates with end-users for the requests, issues and incidents through completion using ServiceNow. Completes assigned tasks in support of business-driven projects and initiatives. Provides 'lo...

Service Desk Analyst

Swbc

San Antonio, TX

$18 - $22 an hour

Analyzes, troubleshoots, and resolves technical issues pertaining to computer systems, hardware and software, via portal tickets, phone, and online chat. Takes ownership of issues and performs follow-up on outstanding incidents an...

Service Desk Analyst

Aggreko, Llc

New Iberia, LA

$48.9K - $61.9K a year

Hybrid schedule available and competitive compensation package Annual bonus program tied to company and individual performance No cost medical plan option available Paid training programs Career growth opportunities and tuition re...

Service Desk Analyst Associate

University Of Illinois Urbana-Champaign

Urbana, IL

From $39,000 a year

Desktop Support Software Support Account Management Other Duties The majority of work will be within an office work environment, however visits to other campus locations can be expected. Work can involve lifting and moving equipme...

Associate Benefits Support Services Analyst New

Trinet

Remote

$49,200 - $88,600 a year

Assists employees with benefits inquiries in the areas of work-site-employee health benefits, client benefits, flexible compensation services, retirement services, COBRA services, and other related areas. Communicates and resolves...

Enterprise Service Desk Technician New

Ars Aleut Construction

San Antonio, TX

Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...

Service Desk Support Analyst

Karl Storz Endoscopy - America

Los Angeles, CA

$22.88 - $35.53 per hour

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

Guest Service Ambassador (Front Desk Agent) New

L'ermitage Beverly Hills

Beverly Hills, CA

Must be able to bend, stoop, squat and stretch to fulfill necessary tasks. Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis. Must be able to stand and exert well-paced mobility for up to 8 hours...

Business Analyst Service Desk/Helpdesk Consultant

Mindteck

Trenton, NJ

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Service Desk Support Analyst

Frontline Managed Services

Saint Louis, MO

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

Support Desk Intern - ADM Investor Services - Chicago, IL New

Archer Daniels Midland

Chicago, IL

Set up and administer online access to our web applications. Communicate and guide clients with an active transition project. Create reference guides for Support Desk items to be utilized internally and externally. Assist in g...

Energy Services Business Analyst

Audi Of America

Reston, VA

Responsible for the implementation and management of the data monetization strategy including ecosystem readiness and achievement of business targets. Work with AoA and Audi AG to build the business case for approval of selected E...

Service Desk Support Analyst (IT Support Tech)

Colson Group Holdings Llc

Three Oaks, MI

Cyber Security Programs. IT Equipment (Servers, Networks, Telecom, Cloud). IT Infrastructure Hardware Experience....