Service Desk Analyst jobs in Texas

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SERVICE DESK ANALYST

Analyzes, troubleshoots, and resolves technical issues pertaining to computer systems, hardware and software, via portal tickets, phone, and online chat. Takes ownership of issues and performs follow-up on outstanding incidents an...

CompanySwbc
AddressSan Antonio, TX
CategoryInformation Technology
Salary$18 - $22 an hour
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Analyst

Swbc

San Antonio, TX

$18 - $22 an hour

Analyzes, troubleshoots, and resolves technical issues pertaining to computer systems, hardware and software, via portal tickets, phone, and online chat. Takes ownership of issues and performs follow-up on outstanding incidents an...

Service Desk Analyst

Chili's

Dallas, TX

$43.6K - $55.2K a year

Take calls from the restaurant and then registers an incident within ServiceNow, the ITSM tracking tool Work incidents reported by the restaurant through the Self Service Portal (SSP) Work with third party field technicians Quickl...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

Help Desk Analyst I

City Of Beaumont, Texas

Beaumont, TX

$50,000 a year

Answers the Help Desk line and responds to end user requests, emails, questions, and problems in a professional and timely manner. Adverse working conditions include, but are not limited to, extreme cold, dust, and confined spaces...

Service Desk Technician-Corpus Christi, TX-2530

Directviz Solutions, Llc

Corpus Christi, TX

Working knowledge and experience with MS Windows 10. Working knowledge and experience with MS Office 20XX and up. General working knowledge and experience with printers. Desktop/printer troubleshooting skills. Active Directory Use...

Associate Service Desk Engineer

Triumph Financial

Dallas, TX

Receiving and responding to customer inquiries and requests via phone, email, or chat. Providing technical support and assistance for hardware and software issues. Troubleshooting basic problems with computer systems, applications...

"Recoveries Analyst" or "Customer Service Representative"

Ampcus Inc

Austin, TX

Company Description*Confidential*Hello, We have direct client requirement.Job Title: Recoveries Analyst/ Customer Service RepresentativeLocation: 6505 Airport Dr, Suite 100, Austin, TX - 78701Duration: 6 months Contract on W2Job I...

Customer Service / Front Desk SR

Cornerstone Fitness Texas Llc

Harlingen, TX

We Do the Right Thing. We Are Inspired To Serve. We Are Courageous. We Are Personally Responsible. We Have Fun!. Proven experience as a Front Desk receptionist. Familiarity with office machines such as fax, printer, scanner. Profi...

Customer Service / Front Desk SR

Trufit Athletic Clubs

Harlingen, TX

We Do the Right Thing. We Are Inspired To Serve. We Are Courageous. We Are Personally Responsible. We Have Fun!. Proven experience as a Front Desk receptionist. Familiarity with office machines such as fax, printer, scanner. Prof...

Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

IT Service Desk Specialist II - AFMRA

Netimpact Strategies

San Antonio, TX

Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...

Senior Analyst, Price Desk

Iron Mountain

Austin, TX

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

Analyst,Clinical Services

Cvs Health

Austin, TX

We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordab...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Help Desk Associate Analyst

Texas State Technical College

Austin, TX

$35.2K - $44.6K a year

Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community. Respond promptly to telephone calls and ema...

Service Desk Agent

Smile Brands

Plano, TX

$25 an hour

Provides Level 1 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. Leverages the IT ticketing system to documen...

Service Performance Analyst

Toyota

Plano, TX

$61.4K - $77.8K a year

Manage Service Op Codes for LexusCare service and work with ServiceView to support accurate CPRO reporting. Identify stall utilization by dealers and provide recommendations to Lexus field offices for improvement. Provide Shop Flo...

Engineer Service Desk

Digital Realty

Dallas, TX

Defines and deploys the IT-processes and tooling for request-, incident-, change and problem-management for the entire IT-function and aligns these processes with Operations and Product to aim for a consistent customer experience....

Service Desk Team Leader

Whole Foods Market

Austin, TX

$82.2K - $104K a year

Lead, motivate, and supervise the Service Desk team, providing guidance and support to ensure high performance and productivity. Establish clear objectives, set performance targets, and conduct regular performance evaluations for...

Service Desk Technician

Azz Inc.

Fort Worth, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

Service Desk Technician

Precoat Metals

Fort Worth, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

Service Desk Representative

University Of Texas At Austin

Austin, TX

$41,000 a year

Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined...

Service Desk Coordinator

The Menninger Clinic

Houston, TX

$44.5K - $56.3K a year

Work with customers for all calls, emails, and walk up requests Clearly, thoroughly and accurately document all pertinent information, including full details of the nature of the problem or request, categorization, prioritization...

Deal Desk Analyst

Qualia

Austin, TX

$57.9K - $73.4K a year

Process Salesforce opportunities promptly and ensure all documentation falls in line with the booking policy. Manage the booking process and ensure incoming Salesforce quotes and subscriptions are accurate, including but not limit...

Technical Services Analyst II

Sonic Healthcare Usa

Tyler, TX

Technical Support:Provides immediate response to technical questions and problems related to hardware, network or application related issues.Quickly determines the scope and urgency of reported problems.Strong ability to diagnose...

Global Service Desk Specialist II

Teladoc Health

Lewisville, TX

PC hardware installation & troubleshooting. Desktop software installation and troubleshooting for local and remote users. Provide Desktop support and problem-solving to end-users. Tracking of hardware and software additions/change...

SERVICE DESK

Zensar Technologies Ltd.

Dallas, TX

Ticket Management. Customer Satisfaction. First Call Resolution. Create SOP and Knowledge Base articles for top call generators.. Route assign tickets to appropriate support group if necessary. Identifying and escalating high pri...

Service Desk Technician

Precoat Metals

Houston, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

Help Desk Analyst / Customer Support

Findhelp, A Public Benefit Corporation

Austin, TX

$52,000 - $65,000 a year

Perform incident triage and maintain ownership until resolved or escalated for further research. Build ongoing relationships with internal clients (CSM/CEM/Curation/Prodsup) Answer and resolve incoming Helpdesk incidents via vario...