Service Desk Analyst jobs in Chicago, IL

Now available 173 results are consistent

Sort by:relevance - date

SERVICE DESK ANALYST - MID (HYBRID)

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

CompanyCaci
AddressMaryland, United States
CategoryInformation Technology
Job typeFull-time
Date Posted 3 weeks ago See detail

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

Service Desk Analyst - Level 1

Wynne System

Remote

$40,000 - $50,000 a year

Business to business support of Wynne Systems products Ticket and workload management using our online ticketing tool Resolution of data issues Creation of knowledge base articles Replication of bugs within the Wynne System produc...

Service Desk Analyst

A2Z Sync

Colorado, United States

$45,000 - $60,000 a year

Responding to client support queries over the phone and via chat and support PMs Provide technical assistance and support for incoming queries. Ensure all customer inquiries are handled in an accurate and timely fashion. Maintain...

Senior Service Desk Analyst

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

Service Desk Analyst I

Herc Rentals

Bonita Springs, FL

Support Herc based applications and infrastructure for all North America. Analyze user needs, facilitate support, and provide complete solutions whenever possible. Communicate issues and opportunities to Service Desk leadership. M...

IT Service Desk Analyst I

Evolver Inc

Remote

$49.4K - $62.5K a year

Serve as the initial point of contact between the user and our IT service delivery department. Work within the ServiceNow ticketing system to create detailed work logs and technical documentation. Performs generic problem solving...

Intern - Service Desk Analyst

Stonex Group

Chicago, IL

Compensation: All interns are paid at a competitive rate.. Hybrid Model:StoneX works on a hybrid model with the flexibility to work from home and in one of our fully equipped offices around the globe. In office days are made be...

Service Desk Analyst

Pixel Health

United States

$24 - $28 an hour

Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. Work also requires the ability and desire to master new applications and technology on a continual basis. High...

Service Desk Analyst

K2 Services

Chicago, IL

$38.5K - $48.8K a year

We are looking for candidates who can work Monday-Friday or After Hours candidates (2nd Shift/Weekends). We offer Competitive Pay with Shift Differential during After Hour shifts. In-office work expectation Weekdays, but hybrid wo...

ECSD Service Desk Analyst

Cognosante, Llc

United States

$21.18 - $31.78 an hour

Provide 100% phone and remote technical support, or chat or through the Incident Management System Triage and work incoming Service Desk calls, chats, tickets Open a Samanage ticket for every call ensuring ownership of customer in...

service desk analyst

Starbucks

United States

$22.40 - $39.58 an hour

Assists in identifying trends in continuing hardware, software or systems problems. Documents user problems, resolution, and new solutions for future reference using EHD tools and resources. Maintains regular and consistent attend...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

Systems Network Analyst, Senior - Customer Service Desk

Broward County, Fl

Plantation, FL

Tech Savvy. Manages Complexity. Cultivates Innovation. Action Oriented. Plans and Aligns. Courage . Self-Development. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer...

Senior Analyst - Service Desk Support

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

Service Support Desk Analyst | REMOTE

Dignari

Remote

$49.1K - $62.2K a year

Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:....

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

Help Desk Analyst I

Triveni It

Conyers, GA

$15 - $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

Level 1 IT Help Desk Analyst -GA

Nextrow Digital

Conyers, GA

$15 - $20 an hour

Job Title: Level 1 IT Helpdesk AnalystLocation: Conyers, GADuration: 2+ Months ContractClient: State of GA (DDS)LOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, Georgia.Call Center environmentProvides techn...

Junior Integrated Care Services Analyst

Intus Care

Remote

$90,000 - $110,000 a year

Conduct interviews with program staff as part of the organization discovery process. Collect data from internal and external information resources and develop reports to support PACE organization clinical decision-making, includin...

Request Fulfillment Service Desk

Travel + Leisure

Delaware, United States

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.ITA strong candidate has been identified for this position.Where Memories Start with YouHo...

AP Shared Services Analyst

Andersen Corporation

Minnesota, United States

Conduct timely, accurate detailed analysis of daily, operational enterprise transactions as assigned. Interprets and applies corporate financial policies, government legislation, and accounting theory as applicable. Monitorsthe...

IT Service Desk Technician - Tampa, United States - Penske Truck Leasing

Penske Truck Leasing

United States

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. Major Responsibilities: Pr...

Financial Services Analyst 3

University Of California Los Angeles

California, United States

Provide exceptional customer service, advice, consultation and oversight to assigned units regarding procurement, accounts payable, travel activity, overall funds management, and transactional inquiries. Ensure that units incur ex...