Service Desk Analyst jobs in New York, NY

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SERVICE DESK ANALYST I

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

CompanyInovalon
AddressNew York, NY
CategoryInformation Technology
Date Posted 6 days ago See detail

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

Service Desk Analyst

Financial Times

New York, NY

$27 - $29 an hour

Provide telephone, remote and desk-side support to the business, both locally and globally when needed. Manage calls and tickets within your team and your personal queue to ensure that SLA targets are met. To ensure that customers...

Enterprise Service Desk Analyst

York Iso

New York, NY

Provide Tier 1 technical support for internal customers reported in person, over the phone, through email or chat, or in NYISO's ITSM Service Catalog. Tier 1 support includes basic resolution of software and hardware problems, req...

Analyst, Service Lines New

Hospital For Special Surgery

New York, NY

Identify operational challenges and suggest problem-solving strategies to enhance team effectiveness. Facilitate systems improvement to determine standards and priorities. Participate as team member by providing input and knowledg...

Senior Analyst, Price Desk

Iron Mountain

New York, NY

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you...

Project Manager with Service Desk Mgt expertise

Hubcom

New York, NY

$40,000.00 - $98,773.30 a year

Please enter Desired salary and LinkedIn url. Scrum: 1 year (Preferred). Service Desk Mgt: 3 years (Required). IBM Spectrum Scale HPC: 1 year (Required). Project Manager: 3 years (Required)....

Strategic Business Analyst - Lending & Banking Services

Massmutual

New York, NY

$110,400 - $144,900 a year

Assess and communicate requirements across all levels of the organization, comfortable interacting with vendors, business partners, operations and IT Gather and analyze data for business growth and enhancements by identifying busi...

Advisory Services: Real Estate Analyst Intern

B. Riley Financial, Inc.

New York, NY

Pay Type Hourly. Min Hiring Rate $21.00. Max Hiring Rate $21.00....

Senior Grants Analyst | Finance Accounting Services

Rockefeller University

New York, NY

Up to $85,000 a year

Serving as the primary Post-Award Finance contact for 15 Rockefeller University Research Laboratories. Establishing award accounts in Oracle Grants Accounting, as well as closing out award accounts. Administering awards in accorda...

Investment Banking - Business Services Coverage - Senior Analyst/Associate

Jpmorgan Chase & Co

New York, NY

$175,000 - $225,000 a year

Support senior team members in origination activities including (but not limited to): analyzing financial implications of mergers and acquisitions, conducting public & private valuation analysis for clients and developing thoughtf...

Budget and Grants Analyst, Indigent Legal Services

City Of New York

New York, NY

Company Description About the Role: MOCJ is seeking a detail-oriented and experienced Budget and Grants Analyst to join our team, under the supervision of the Budget Director. This individual will help to lead the agency's procure...

Alternative Investment Client Service Analyst

Stifel, Nicolaus & Co., Inc.

New York, NY

$71,000 - $107,000 a year

Provides the highest quality customer service through written and verbal communication, providing general information in response to sales team inquiries related to Alternative Investments. Process Alternative Investment transacti...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

Client Service - Analyst

Jpmorgan Chase & Co

New York, NY

$58,500 - $90,000 a year

Providing excellent customer service to all incoming client queries. Working with Front Office to enable clients to deal electronically. Assist in maintaining the onboarding queues to meet SLAs determined by the business. Identify...

Client Services Analyst for Japanese Corporate Banking – Hybrid in NY

Mufg Bank, Ltd.

New York, NY

$65,000 - $80,000 a year

Monitor maturing loans, deposits and foreign exchange (FX) transactions, proactively reaching out to the clients to ensure the clients funding, saving and forex needs are properly addressed each day Determine the rate applicable...

Structured Credit Desk Analyst Vice President

Barclays

New York, NY

$155,000 - $250,000 a year

Using credit skills to underwrite and evaluate corporate debt investments, with a focus on middle market lending across all industries. Preparing concise approval documents through reviewing investment memos, industry research, fi...

Manager, IT Service Desk

National Hockey League

New York, NY

$110,000 - $140,000 a year

Ensure all Service Desk processes are thoroughly documented, consistently audited, and regularly improved Ensure the team has and uses the required tools and software to identify, document, track and resolve issues Coach and mento...

Help Desk Analyst

Tegna

New York, NY

You will be working with different IT teams, corporate departments, business units, consultants, vendors, and service providers to ensure timely resolution of all technical issues while providing excellent customer service.Respons...

Business Analyst - People Advisory Services - Performance - Manager - Multiple Positions - 1492211

Ernst & Young Llp

New York, NY

Competitive

Continuous learning: Youll develop the mindset and skills to navigate whatever comes next. Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadersh...

Business Analyst - People Advisory Services - Performance - Senior - Multiple Positions - 1495243

York State Department Of Labor

New York, NY

Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.. Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.. Transformative leader...

Data Governance Senior Analyst (Financial Services Specialist 2 (Policy Analysis))

Financial Services, Department Of

New York, NY

$81,705 - $103,350 a year

Metrics and reporting. Data analysis. Data visualization. A solid understanding of SQL, relational database management system, data modeling, and normalization. Ability to translate complex business requirements to technical speci...

Fund Services Treasury-Analyst

Morgan Stanley

New York, NY

$82.9K - $105K a year

Provide daily client cash support, with a focus on time sensitive wire settlements, investigations, wire recalls, and queries in a highly sensitive client/investor-centric environment. Review and approve client wire distributions,...

Analyst, Benefits Servicing

Amex

New York, NY

$55,000 - $105,000 a year

Support ongoing administration of retirement and health & welfare plan processes, including statement production; participant eligibility; service crediting; processing of contributions, loans and distributions; invoice processes;...

Global Technology Analyst I AV Support Services

Latham & Watkins Llp

New York, NY

Hosting prep calls with the customer and guest speakers to ensure their audio, video, Internet, etc. meet specifications and advising them on how to optimize their presentation experience. Hosting meetings as needed, including man...

Investment Banking Analyst 1/2, Healthcare Services M&A

Prospect Rock Partners

New York, NY

The Healthcare Services Team offers analysts an exceptional opportunity to gain direct exposure to clients and senior bankers. They are integral parts of deal teams, taking an active role in the coverage and execution of a broad r...

Senior Analyst, Finance Services

National Grid

Brooklyn, NY

$95,000 - $112,000 a year

Reviews and analyze plant accounts and transactions to identify and address discrepancies and produce accurate and credible data. Supports month-end accounting close process to ensure timely, accurate and complete recording of fin...