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SalaryAt Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring a Service Delivery Analyst immediately - a role that will help us to power progress for our customers
Why Aggreko? Here are some of the benefits and rewards.
- Hybrid schedule available and competitive compensation package
- Annual bonus program tied to company and individual performance
- No cost medical plan option available
- Paid training programs
- Career growth opportunities and tuition reimbursement
- Safety-focused culture
What you will do:
- You will be based out of our New Iberia service center
- Install, update, and respond to outages for both infrastructure and applications, ensuring smooth operation.
- Provide initial response to technological issues, monitor performance, and manage dashboards for efficient troubleshooting.
- Respond to user requests, research complex problems, and collaborate with internal and external stakeholders for effective problem resolution.
- Offer real-time support for ERP systems, identify issues, provide training for knowledge transfer, and prevent recurring problems.
- Coordinate department purchasing, maintain documentation, manage IT asset stock, maintain inventory records, and provide secretarial support.
- Organize meetings, prepare documentation and reports, and ensure smooth operations through effective administrative support.
We are experts, which means you will have the following skills and experience:
- Possess a University Degree, Specialized Diploma, Vocational Training, or relevant Certification
- Demonstrates excellent customer service, ensuring client satisfaction and positive interactions
- Displays acute attention to detail and excels as a data-driven problem solver, resolving issues efficiently
- Highly organized, capable of meeting deadlines, and performing effectively in a fast-paced environment
- Able to work with minimal supervision, exhibit autonomy and take initiative to accomplish tasks effectively
We recruit the best talent. Apply now and help us keep the power on.
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About Aggreko
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
Equal Opportunity Employer, including disability and veterans.
