Company

TrinetSee more

addressAddressRemote
type Form of workPermanent | Full-time
salary Salary$49,200 - $88,600 a year
CategoryInformation Technology

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

JOB SUMMARY

Benefits Core Services provides benefits expertise and the administration of TriNet's benefits offerings to TriNet customers, WSEs and internal TriNet teams. We collaborate with all our internal teams to assess benefit inquiries and research, perform root cause analysis, and determine resolution for the best outcome for both TriNet and the customer.


Essential Duties/Responsibilities

  • Assists employees with benefits inquiries in the areas of work-site-employee health benefits, client benefits, flexible compensation services, retirement services, COBRA services, and other related areas. Communicates and resolves benefits related inquiries for internal and external customers via phone, email, chat, or case. Performs initial research for cases and resolves low to mid-level complexity daily tasks, escalating to other internal expertise as appropriate.
    50%

  • Manage and resolves open cases in the CRM system (SalesForce) with a high emphasis on timeliness and quality
    10%

  • Triage of benefits inquiries to ensure the appropriate team members are involved for complete resolution
    10%

  • Assist customers with guidance and compliance for employee level changes that impact benefits
    5%

  • Provide basic benefits expertise regarding compliance and regulatory requirements
    5%

  • Process low level complexity on-demand actions
    5%

  • Assist customers by providing queries as needed to support data requests related to benefits
    5%

  • Performs administrative tasks including but not limited to routing of SalesForce and Perceptive Content items"
    5%


  • Required for All Jobs

  • Performs other duties as assigned

  • Complies with all policies and standards


  • QUALIFICATIONS


    Education

    General education, vocational training and/or on-the-job training
    preferred


    Work Experience

    Typically < 2 years
    preferred


    Knowledge, Skills, and Abilities

    Solid analytical skills and attention to detail

    Ability to communicate with colleagues at all levels of the organization

    Solid communication skills

    Ability to manage multiple deliverables

    Solid analytical skills and attention to detail

    Working knowledge of Microsoft Office Suite


    Work Environment:

    Work in clean, pleasant, and comfortable home or office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. Position may be considered remote and require reliable and consistent internet service.


    Travel Requirements

    Minimal

    The salary range for this role is $49,200 to $88,600. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

    A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

    Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

    Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

    TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

    Benefits

    Employee stock purchase plan, Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, On-the-job training, Vision insurance
    Refer code: 9297432. Trinet - The previous day - 2024-05-22 04:25

    Trinet

    Remote
    Jobs feed

    Fuel Attendant

    Ron's Oil Company

    Coquille, OR

    $27.9K - $35.3K a year

    Cannabis Budtender (Part-Time)

    Codes

    Hannibal, MO

    From $15 an hour

    Budtender - Cannabis

    Green Dragon

    Glenwood Springs, CO

    From $18.50 an hour

    Marijuana Budtender

    Dkc Llc

    Denver, CO

    $19 - $20 an hour

    Cannabis Budtender

    Herb Doc

    Billings, MT

    $15 an hour

    Summer Camp Baseball Director

    Future Stars Summer Camp

    Purchase, NY

    $1,000 - $1,300 a week

    STEM Camp Director - Summer Position

    Lavner Education

    Cherry Hill, NJ

    $1,200 a week

    Summer Camp Director (Seasonal)

    Overtime Athletics

    Bothell, WA

    $22 - $25 an hour

    Camp Director

    Camp Invention

    Circle Pines, MN

    From $675 a week

    Camp Settoga Unit Head

    Marlene Meyerson Jcc Manhattan

    Pomona, NY

    $6,000 - $7,000 a month

    Share jobs with friends

    Related jobs

    Associate Benefits Support Services Analyst

    FINANCIAL ANALYST III

    Seminole Hard Rock Support Services

    Lorida, FL

    7 days ago - seen

    Loan Support Analyst

    Pnc Financial Services Group

    $52.7K - $66.8K a year

    Pittsburgh, PA

    a week ago - seen

    Product Support Analyst 2 (529400808)

    Lmg Technology Services Llc

    Austin, TX

    2 weeks ago - seen

    Forecasting Analyst, AppleCare

    Support And Service

    Sunnyvale, CA

    3 weeks ago - seen

    Financial Analyst/Modeler

    Century Support Services

    United, PA

    3 weeks ago - seen

    Senior IS Applications Analyst, Back-end & Automation Support

    Providence Health & Services

    remote work

    Lubbock, TX

    3 weeks ago - seen

    Senior IS Applications Analyst, Back-end & Automation Support

    Providence Health & Services

    remote work

    Redmond, WA

    3 weeks ago - seen

    Senior IS Applications Analyst, Back-end & Automation Support

    Providence Health & Services

    remote work

    Irvine, CA

    3 weeks ago - seen

    Senior IS Applications Analyst, Back-end & Automation Support

    Providence Health & Services

    remote work

    Renton, WA

    3 weeks ago - seen

    Sr. Financial Analyst - BU Support (Asset Servicing)

    Northern Trust

    Unspecified

    Chicago, IL

    3 weeks ago - seen

    Information Security Analyst

    Mindful Support Services

    Mountlake Terrace, WA

    3 weeks ago - seen

    Decision Support Analyst, TUMG Financial Services

    Tulane University

    New Orleans, LA

    3 weeks ago - seen

    Service Desk Analyst (Technical or Patient Support)

    Unity

    Albuquerque, NM

    4 weeks ago - seen

    Developer Support Analyst

    Stress Engineering Services, Inc.

    Houston, TX

    4 weeks ago - seen

    IT Support Services Analyst (PERM)

    Connexion

    Hartford, CT

    4 weeks ago - seen

    Service Desk Support Analyst

    Karl Storz Endoscopy - America

    $22.88 - $35.53 per hour

    Los Angeles, CA

    a month ago - seen

    IT Service Desk Support Analyst

    State Of California

    Sacramento, CA

    a month ago - seen

    IT Service Desk Support Analyst

    Zoom Tan

    Naples, FL

    a month ago - seen