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Help Desk Support Specialist jobs

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IT HELP DESK SUPPORT - LEVEL II

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

CompanyK2 Staffing, Llc
AddressHarrison, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

IT Help Desk Support - Level II

K2 Staffing, Llc

Harrison, NY

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

a month ago seen See more...

Help Desk Specialist

Patriot, Llc

Kearneysville, WV

Uses automated information systems to analyze routine situations. Reviews incoming requests and receives incoming calls. May prioritize for proper action. Resolves user problems quickly and efficiently. Supports users by fulfilli...

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Help Desk Specialist

Wayne Farms Llc

Oakwood, GA

Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Inter...

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Help Desk Specialist

Intepros Federal

Washington, DC

$60,000 - $70,000 a year

Experience with ServiceNow Ticketing System 1-3 years' experience preferred Excellent oral and written communication skills Excellent customer service skills Call desk and/or Help desk experience Ability to multi-task and perform...

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Help Desk Specialist - Contingent

Index Analytics Llc

Remote

$51.6K - $65.4K a year

Analyze incoming Help Desk tickets. Resolve tickets determined to be Tier II. Disseminate tickets determined to be Tier III to the Agile team members as appropriate for resolution. Document tickets using Service Now (SNOW) and JIR...

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IT Help Desk Support Associate

Artera

Atlanta, GA

$39K - $49.4K a year

Provide onsite technical support to internal clients, including troubleshooting hardware, software, and network issues. Install, configure, and maintain computer systems, printers, and other IT equipment. Respond to service reques...

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Help Desk Specialist

Adc Management Solutions

Baltimore, MD

$20 - $25 an hour

Provides telephone and in-person support to users in the areas of standard Windows desktop applications, and applications developed under our client. Serves as the initial point of contact for troubleshooting application software...

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Help Desk Specialist

Howard Industries, Inc.

Laurel, MS

$32.3K - $40.9K a year

Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportPerforming remote on onsite troubleshooting through diagnostic techniquesProvide fast and friend...

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Sr. Help Desk Specialist

Abacus Technology

San Antonio, TX

Assist/support users entering or updating data, and provide support troubleshooting and resolving system issues assistance with the use of these systems. Create simple queries for special data analysis. Analyze, document, and subm...

2 months ago seen See more...

Help Desk Specialist

Moonlight Systems

Maryland, United States

$38,500 - $45,000 a year

Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday. Weekends as needed. Associate (Preferred). IT Helpdesk: 1 year (Required)....

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MSP Technology Consultant - L2 Tech - Help desk support

C3 Systems And Security

Torrance, CA

Constantly testing and reviewing new tech! New laptops, gadgets, and services. We investigate any interesting new gear and systems to find the latest and greatest. Location, Location, Location - we are in the South Bay and love th...

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Help Desk Support Customer Service

Webhelp

United States

$26.6K - $33.6K a year

Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and/or escalated issues. Answer questions independent of decision-support tools; including handling escalated calls from other customer s...

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Help Desk Support

Teksystems

Escondido, CA

Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software...

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Help Desk Support Rep, 1

Yrci

New Orleans, LA

Answer Insurance Help Desk caller in inquiries. Operate on an eight (8) hour workday schedule (core hours, 8AM to 4PM central time) Monday through Friday excluding Federal Holidays. Execute batch data entry of multiple employee fo...

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Help Desk Specialist

Careers - Stchealth

Phoenix, AZ

Handle inbound service requests (via phone, chat, e-mail or ticket system) from external end users of our software systems, while simultaneously documenting the issues and resolutions within our ticket systemImprove client referen...

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IT Software/Hardware Help Desk Support

The Hartford Gold Group

Los Angeles, CA

Respond to IT support requests from employees via phone, email, or in person. Troubleshoot and resolve hardware, software, and network issues. Install, configure, and maintain computer systems and peripherals. Collaborate with tea...

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Help Desk Specialist

Wayne-Sanderson Farms

Oakwood, GA

$36.6K - $46.4K a year

Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Inter...

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Help Desk Support

Pixelated Tech

Lunenburg, MA

$17 - $20 an hour

REQUIRED - Candidate must be located in MA or NH, USA as this is an onsite position (Do NOT apply if this does not apply to you). Provide desktop support to end-users via remote support sessions and on-site if local. Provide deskt...

2 months ago seen See more...

Help Desk Support Technician

Briohealth Solutions Inc

Boston, MA

$50,000 - $85,000 a year

Provide technical support to end-users via phone, email, or in-person Troubleshoot and resolve software, hardware, and network-related issues Document and track all incidents and service requests in the helpdesk ticketing system I...

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Tier 1 IT Help Desk Specialist

The One 23 Group

Augusta, GA

We provide daytime support hours 7 days a week and everyone must have the ability to multitask in a fast-paced environment and possess the knowledge and expertise to resolve customer issues efficiently and accurately.This position...

2 months ago seen See more...

Section 8 Help Desk Specialist

York Housing Trust Fund

Albany, NY

$63,266 - $78,505 a year

Receive and process inquiries from Section 8 staff, landlords, participants and applicants both on-line and by phone; respond to technical inquiries via email, through online chats, over the phone, or in person; listen attentively...

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Help Desk Specialist II

Nuaxis Innovations

Washington, DC

$58,000 - $59,000 a year

Provide onsite desk-side and remote technical support. The onsite support may require local travel. Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in. Log a service ticket for every customer...

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Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

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Help Desk Specialist - Contingent

Index Analytics Llc

Windsor Mill, MD

$61.6K - $78K a year

Provide Tier II Help Desk support:Analyze incoming Help Desk tickets.Resolve tickets determined to be Tier II.Disseminate tickets determined to be Tier III to the Agile team members as appropriate for resolution.Document tickets u...

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MSIT Help Desk Specialist

Marco's Franchising, Llc

Remote

$48.4K - $61.3K a year

Is friendly and genuinely cares about the happiness of others. Takes accountability for their actions and takes pride in their work. Has a can-do attitude and asks what else can I do?. Is a good teammate who providesand values...

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Help Desk Support

Mccollough Plastic Surgery Clinic

Remote

$27.19 - $27.61 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

2 months ago seen See more...

Help Desk Support I- San Diego

North Island Credit Union

San Diego, CA

Provides Helpdesk phone coverage, logs and tracks support calls, and resolves open tickets. Diagnoses, researches, and resolves routine hardware and software issues. Gathers appropriate information to escalate to higher-level tec...

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IT Help Desk Support

Spalding Consulting, Inc.

Lexington Park, MD

$55.1K - $69.8K a year

Candidate will be responsible for monitoring, reviewing, and acting on user-based inquiries, requests, issues for AvPLM Service Desk. Route open service tickets to the appropriate POC for review/action. Close tickets and communica...

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Help Desk Support

Techspace Solutions

Raleigh, NC

$43.8K - $55.4K a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Raleigh, NC: Relocate before starting work (Required)....

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Help Desk Specialist

Nuview Advisors

New Hampshire, United States

$20 - $25 an hour

401(k). Dental insurance. Vision insurance. 3 years. 8 hour shift. Monday to Friday. New Hampshire: Relocate before starting work (Required)....

2 months ago seen See more...

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