Msp Technology Consultant - L2 Tech - Help Desk Support

IT Level 2 Engineer / Technology Consultant L2
Do you want to work in an environment where you get to play with new tech on a day-to-day basis? We do this stuff for FUN, not just work!

Do you want to be challenged as an IT Pro and Learn New Skills?

Do you like figuring out creative ways to make IT work and things more efficient?

Do you love seeing a satisfied client with a solution that you’ve built? We do too!

If you answered Yes to any of the above questions, then you might be the right fit for C3 Systems and Security!

Perks and Benefits, why save the best stuff for last?

• Constantly testing and reviewing new tech! New laptops, gadgets, and services. We investigate any interesting new gear and systems to find the latest and greatest
• Location, Location, Location - we are in the South Bay and love the local life
• Limitless Snacks (no kidding) in the office – and we treat the staff to lunch for every company birthday!
• Flexible and Friendly work environment, we know you have life outside of work, and so do we. What's the secret? We don't take on clients in 24/7 industries!
• Benefits -The most important is awesome equipment to work with, I mean how can you type without a DAS Keyboard, at least 3 screens, and a wicked fast workstation? We also provide that traditional stuff like medical, vacation, and sick time pay
• We’re strong believers in performance reviews geared towards enhancing professional growth, we want you to learn cool new skills including leadership and management

What do you need to apply?

• College Degree optional - If you've been a nerd since birth, that's our style.
• Knowledge of Microsoft and Apple platforms
• Experience with Windows Server including 2012 R2, 2016, & 2019
• Management and Understanding of Active Directory Environments and Group Policies
• Fundamental understanding of Office 365, Azure AD, AWS
• Experience with those Cloud environments on both administration and infrastructure engineering
• Experience working in an MSP or internal networking and user support for an organization
• Experience with a ticketing system
• A drive to help improve processes and workflows - we live on feedback to improve!

How will you succeed in this role?

• Provide great customer service
• Ability to multitask and stay organized
• Having a strong work ethic
• Work well in a team environment, and flying solo
• Great verbal & written Communication Skills
• Understand when issues need to get escalated, but have a desire to learn from the outcome!

What Types of Systems and Software will you be using?

• Cloud Services - AWS, Office 365, Azure, Software with RMM deployment, Intune and/or group policy
• Cloud Migrations – Moving from traditional servers to SharePoint/OneDrive, moving from Google Drive to Office 365 and moving internal/physical server workloads to virtualized hosts
• Networking - Sonicwall, Ubiquiti UniFi, VLAN knowledge and SD-WAN knowledge
• Ticketing – DATTO Autotask and n-Able RMM
• Documentation - IT Glue!
• System Administration – Hyper-V, Azure, & AWS

Who Are We?

We are not your average technology consulting firm - we like to enjoy ourselves throughout the workday, but we take a lot of pride in supporting our clients. Ensuring our clients systems run effectively and efficiently on a day-to-day basis, and we work hard to do so.

In addition, we specialize in coming up with creative solutions to allow for our clients to achieve their business objectives without breaking the bank.

Are you ready to bring your unique skills to the company?

If you liked everything you read and you feel like you would be a good fit for the team, we would love for you to apply! Please submit your resume and an interesting fact about yourself and our wonderful human resource team will reach out to schedule an interview!

Compensation: DOE

IN OFFICE POSITION (Torrance, CA)

Job Type: Full-time

Salary: $66,000.00 - $87,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Requirements

Experience:

• Microsoft Windows Server: 3 years (Preferred)
• Office 365 and Azure AD: 2 years (Preferred)
• Computer networking: 3 years (Preferred)
• Mac OS: 1 year (Preferred)
• Windows: 2 years (Preferred)
• Ticketing System: 2 years (Preferred)

License/Certification:

• CompTIA A+ (Preferred)

Benefits

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance