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Help Desk Support Specialist jobs

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HELP DESK SPECIALIST

Provide tier one technical support to end-users, including but not limited to onboarding process for new users, maintain user personal computers and maintain computer network systems with necessary upgrades and configurations. Ass...

CompanyFamily Health Care Center Of Kalamazoo
AddressKalamazoo, MI
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Help Desk Specialist

Family Health Care Center Of Kalamazoo

Kalamazoo, MI

Provide tier one technical support to end-users, including but not limited to onboarding process for new users, maintain user personal computers and maintain computer network systems with necessary upgrades and configurations. Ass...

2 weeks ago seen See more...

Help Desk Specialist

Revision Energy

North Andover, MA

Field and incoming help requests from end users in a courteous manner, log all actions requests in helpdesk ticketing system. Perform helpdesk triage tickets to ensure issues are escalated, delegated, and resolved efficiently. Pro...

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Help Desk Support Technican

Maverc Technologies

Cape Coral, FL

Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assig...

2 weeks ago seen See more...

Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

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Help Desk Support II

Mantech International Corporation

Edwards, CA

Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...

2 weeks ago seen See more...

Help Desk Support I

Mantech International Corporation

Edwards, CA

2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...

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Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

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IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

2 weeks ago seen See more...

Help Desk Specialist

Arete Technologies, Inc.

Pennsylvania, United States

Previous IT Service Desk experience including:. Experience investigating and supporting end user technology including hardware, printers, phones, and software. Active Directory experience including password reset and basic user an...

2 weeks ago seen See more...

Tech Support/ Help Desk Engineer

Apexon

Somerset, NJ

Install, modify, and repair computer hardware and software.. Test and repair faulty equipment. Replace component parts computers and printers.. Setup and deployment of new desktops, laptops, phones, and printers.. Train workers in...

2 weeks ago seen See more...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

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Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

2 weeks ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

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IT Help Desk - Tier 1 Onsite Support Positions (WGLS)

Netops Consulting Llc

Cleveland, OH

We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...

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Senior Associate, Global Partner Support - Tech Help Desk

Wayfair

Boston, MA

Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...

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Help Desk / Desktop Support - Asset Management

Arthur Grand Technologies

San Antonio, TX

Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...

2 weeks ago seen See more...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

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Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

2 weeks ago seen See more...

Help Desk Specialist - Office

Akamai

United States

$70,209 - $105,476 a year

Providing world-class support to customers in-person at Solution Centers and over live chat, ticket and phone channels Providing support to peers in order to craft the best solution for our global customers Being able to utilize r...

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Help Desk (HD) Support Analyst

Aline, Inc.

Louisville, KY

Provide first level technical support relating to client issues with proprietary software. Provide basic technical support at the network level: connectivity, routers, firewalls, security. Provide basic remote access solution impl...

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Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

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Help Desk Support I./ Golden, CO ( Onsite),6+ Months

Suncap Technology

Golden, CO

Manage Help Desk tickets in a timely manner. Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved. Document customer interactions. Resolve customer reported issue...

3 weeks ago seen See more...

Help Desk Support I

Conquer Employment

Garland, TX

$20 - $26 an hour

Ability to identify and organize Help Desk tickets according to priority and quickly escalate tickets to Infrastructure Support and Programming as necessary. Perform PC and printer hardware repairs and upgrades. Perform operating...

3 weeks ago seen See more...

Help Desk Support Manager

Dunham's Sports

Troy, MI

$55.1K - $69.8K a year

Managing the day-to-day Help Desk store support operations. Facilitating and overseeing technical support and troubleshooting for store register issues, ensuring helpful support is provided. Coaching and mentoring Help Desk Techni...

3 weeks ago seen See more...

Help Desk Support Technician (Edustaff)

Utica Community School District

Sterling Heights, MI

$38.1K - $48.3K a year

Strong interpersonal, oral, written & listening skills. Able to read, write, and speak English fluently and courteously; interact positively/appropriately with students, employees and the public; handle special duties/situations a...

3 weeks ago seen See more...

Entry Level IT Help Desk Support

It Solution Services

Exton, PA

$17 - $19 an hour

0+ years experience working with computers, laptops and networks. Patient, reliable, and willing to learn. Flexible schedule. Bonuses. Paid time. Holiday Time. Personal Time. Vacation Time. Insurance: Medical and Dental. Prescript...

3 weeks ago seen See more...

Department Specialist, Third-Party Help Desk

Albertsons Companies

Chicago, IL

$22.84 an hour

Answer pharmacy calls about Third-Party billing, assist retail pharmacies and ensure issues are identified and resolved promptly. Thorough documentation of calls into a proprietary call management system for resolving, escalating,...

3 weeks ago seen See more...

Front Desk Support Specialist

Hunter's Denture Studio

Spokane, WA

$17 - $20 an hour

Paid time off. Day shift. No weekends....

3 weeks ago seen See more...

IT Support Technician - Help Desk

Rentech

Toledo, OH

From $48,000 a year

Respond to client support requests in a timely manner. Configure and troubleshoot workstations, servers, and network gear. Troubleshoot network and connection issues. Install, configure, upgrade, and troubleshoot operating systems...

3 weeks ago seen See more...

Help Desk & Operations Specialist, Information Systems

Carolinaeast Health System

New Bern, NC

$18.57 - $28.79 an hour

About CarolinaEast Medical CenterJob Summary: Serves as first level support in the IS department. Triages and handles calls, incidents, and requests of staff, physicians, and vendors. Records information, resolves or escalates to...

3 weeks ago seen See more...

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