Help Desk Support Specialist jobs

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HELP DESK SUPPORT SERVICE SPECIALIST - INTERMEDIATE

Perform first call resolutions for common issues, customer training, and advanced (equivalent Tier II support) troubleshooting and support. Troubleshoot, resolve, and provide solutions to end-user problems involving workstations,...

CompanyCherokee Federal
AddressPanama City, FL
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Help Desk Support Service Specialist - Intermediate

Cherokee Federal

Panama City, FL

Perform first call resolutions for common issues, customer training, and advanced (equivalent Tier II support) troubleshooting and support. Troubleshoot, resolve, and provide solutions to end-user problems involving workstations,...

Software Support / Help Desk Specialist

Xla Associates

Arlington, VA

$75,000 - $85,000 a year

Software specialist to assist users navigate Department of Justice United Financial Management System (UFMS) database. Serve as the first point of contact for UFMS users, offering support and guidance on utilizing the system effec...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

IT Help Desk Product Support Specialist - On-Site Birmingham, AL

Naphcare, Inc.

Birmingham, AL

Phones: You are expected to participate in taking calls. Days/Shifts:o Training Period: Monday to Friday 8a to 5p for a minimum of three (3) months.o Required Shift: Monday - Friday, specific hours to be decided as needed for c...

IT Support Specialist (Help Desk) - Remote (Illinois or Northern VA Preferred)

Guidepoint Security

Remote

$48.3K - $61.1K a year

Provide technical support at a Tier 1 level. Ability to accurately and consistently document necessary information that is easily digested by other people (Wiki articles, procedural documentation, technical briefings). Demonstrate...

IT Support Specialist (User Support / Help Desk)

Center For Life Management

Derry, NH

$39.9K - $50.6K a year

Supporting organizational staff use of technology resources with timely and appropriate assistance; Evaluating and responding to requests, and escalating requests to senior members of the IT team; User training, support and resour...

Help Desk / IT Support Specialist

Pro-2-Call Network Consulting

Los Gatos, CA

$24 - $27 an hour

Dental insurance. Health insurance. Paid time off. Parental leave. Retirement plan. Vision insurance. 1 year. No experience needed. Under 1 year. 8 hour shift. Monday to Friday. Weekends as needed. Los Gatos, CA: Relocate before s...

Help Desk Specialist (Level I, Ii Or Iii)

Del Mar College

Corpus Christi, TX

This is accomplished by coordinating the timely and efficient resolution of all support requests; maintaining hardware and software equipment and resources; and providing research, development, and consultation. Employment resulti...

Service Desk Support Specialist - Omaha

Kidwell Inc

Omaha, NE

Bachelors or Associates Degree in related field or equivalent experience required 2+ Years Service Desk experience or equivalent troubleshooting experience CompTIA A+ , Microsoft MTA preferred, but not requiredThis position offe...

IT Help Desk Specialist

Creative Financial Staffing

Los Angeles, CA

Our clients satisfaction is the most important part of our business, and we work hard to ensure that each placement we do is the absolute best.Due to our continued growth, we are currently seeking seasoned individuals like you to...

Help Desk Specialist - Camp H.M. Smith - Hawaii - SITEC III

Titan Technologies

Honolulu, HI

Creating tickets within the IT Service Management (ITSM) tool. Troubleshooting and repairing end user devices. Installing and troubleshooting software. Re-imaging hardware. Performing shared file access maintenance. Maintaining ac...

Help Desk Support - Inter

Artech

San Francisco, CA

Responsibilities:Provide application support through remote access tools to resolve internal end user issuesMonitor and respond quickly and effectively to calls or chats received to the *** Service DeskInteract with end users via...

Help Desk Specialist - Dallas Metro Area Residence Required

Vitality Senior Living

Brentwood, TN

Respond to support requests in an expedient manner that quickly resolves end user issues. Provide immediate technical support in person, over the phone, or via remote access as appropriate. Monitor issues through to accepted reso...

Help Desk Support Analyst I

Park Place Technologies

Atlanta, GA

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Help Desk Support Analyst I

Park Place Technologies

Charlotte, NC

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Help Desk Specialist

Edc Consulting

Albuquerque, NM

Handle telephone and ticket requests with courtesy, accuracy, and respect while receiving and distributing information as necessary. Install, inspect, maintain, and troubleshoot computers, network printers, phones, and other techn...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Client and Help Desk Specialist

Eastern New Mexico University

Portales, NM

Provide technical customer service to clients. Manage Help Desk software. Escalate work tickets as needed. Hire, train, and monitor the performance of ITS student workers. Coordinate activities of ITS student workers. Monitor help...

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Specialist II

Abacus Solutions Group

Artesia, NM

Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...

Help Desk Specialist

Country Meadows

Hershey, PA

Above standard industry wages, with the opportunity to earn more based on experience. PayActiv On-Demand Pay - Work today, get paid tomorrow. Performance-based bonuses for attendance, feedback, and more through our "Engage" cowork...

Help Desk Support I

Cherokee Federal

Gainesville, FL

Receives customer assistance requests, log requests into tracking system, and assign, plan, and schedule tasks. Tests, integrates, and maintains project specific hardware and software in a multi-platform Local Area Network (LAN) o...

Help Desk Specialist

Bravens

Boston, MA

The Help Desk Specialist will provide front-line technical support of desktop, laptop and mobile devices for Client Vance internal/external users. This position is also responsible for managing the Help Desk ticket system, which i...

Help Desk Specialist Part Time (2 days weekly)

Wellesley School District

Wellesley Hills, MA

Bachelor's degree preferred;. Minimum of 2 years demonstrated hardware and software problem-solving skills on multiple platforms;. Strong written and oral communications skills;. Excellent interpersonal skills with a willingness t...

Help Desk Support III

Aditi Consulting

Deerfield, IL

Manage the registration and reporting process for all Lab visits. Work with the partners on the customer experience and needed assets for visits. Assist with and lead guests through site tours. Coordinate with Marketing and Facili...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

SAP Tier II Help Desk Specialist (Spending Chain)

Accenture Federal Services

San Antonio, TX

Responsible for contributing to and driving development of the Functional, end solution on a SAFe (Scaled Agile Framework) Agile Scrum Team. The team member will work across SAP Modules i.e. MM, SD, FI, FM, CO with a focus in Spen...

MS Dynamics Help Desk Specialist

Motive Companies

Fountain Valley, CA

Power user in Microsoft Dynamics CRM with an interest in training and supporting users new to the application. The MS Dynamics Specialist willassist with implementations,create workflows,alerts andreports. Power App developmen...

Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite

Bizfirst

Virginia Beach, VA

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...