Help Desk Support Specialist jobs

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INFORMATION TECHNOLOGY HELP DESK SUPPORT

Ensuring positive customer experience and efficient help-desk ticketing management by guiding the 1st line support. Assist with user account management, password resets, and access permissions as well as local sourcing of hardware...

CompanyCobham Satcom
AddressConcord, CA
CategoryInformation Technology
Salary$70,000 - $90,000 a year
Job typePermanent | Full-time
Date Posted 4 weeks ago See detail

Information Technology Help Desk Support

Cobham Satcom

Concord, CA

$70,000 - $90,000 a year

Ensuring positive customer experience and efficient help-desk ticketing management by guiding the 1st line support. Assist with user account management, password resets, and access permissions as well as local sourcing of hardware...

Underwriting Management and Policy Help Desk Specialist

Emc Insurance

Remote

Serves as first point of contact for users seeking assistance with issues impacting Underwriting Management, policy administration and rating systems and processes. Assists front line users/departments in their completion of polic...

IT Help Desk Specialist

Nuvitek

Virginia, United States

$51.2K - $64.8K a year

Troubleshoot and resolve a wide range of technical issues related to MacBooks, Google Workspace, MS Office for Mac, Slack, and BitDefender. Provide clear and concise technical guidance to users via phone, email, and remote access...

Help Desk Specialist

Ex Squared Outcoding

Remote

$38.4K - $48.6K a year

Proven working experience in providing Help Desk support. Proficiency in English Working knowledge of Help Desk software, databases, and remote control Strong client-facing and communication skills Advanced troubleshooting and mul...

Lead Help Desk Specialist in Fort Lauderdale, FL at SNI Technology

Sni Companies

Fort Lauderdale, FL

Lead and mentor a team of 5+ Help Desk Specialists in providing technical support to clients. Handle escalated technical issues, troubleshoot complex problems, and ensure timely resolution and client satisfaction. . Utilize your k...

Help Desk Support Technician

Maverc Technologies

Cape Coral, FL

$40,000 - $50,000 a year

Provide support for customers remotely with password or access issues. Document work performed and resolutions(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well a...

Help Desk Support

Phillips Managed Support Services

Middletown, PA

From $17 an hour

Phillips Managed Support Services is looking to hire talented, dependable, Helpdesk Technicians (Bilingual is a plus). We are offering Full-Time hours, Paid Time Off, Full benefits, remote hybrid schedules are available after trai...

Canvas Help Desk Support (Remote)

West Coast University

Remote

$28 - $32 an hour

Works closely with Instructional Support Manager and senior Support Team staff to support online support ticket services and training avenues for academic stakeholders to ensure the entire online education experience is user-frien...

Help Desk Specialist

Murphy Pearson Bradley & Feeney

San Francisco, CA

$30 - $40 an hour

Provides PC hardware and technical support to all users. Respond to user queries on the phone, via email, in person, or through remote access. Offer technical assistance on the delivery, configuration, set up, maintenance, and tro...

Help Desk Specialist

Ironarch Technology

Detroit, MI

Install and test output devices, PCs, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Troubleshoot output devices, PCs, and peripheral incidents, performs hardw...

IT Help Desk Support - Level III - MSP

K2 Staffing

Bellevue, WA

Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.. Deplo...

IT Help Desk Specialist

Quantam Solutions

Raleigh, NC

$38.7K - $49K a year

Respond via telephone or electronically to inquiries and requests for assistance. Identify problems, categorize issues, prioritize work, troubleshoot, and provide advice to end-users. Provide consultation, support, and/or training...

IT Help Desk Specialist

Jones Day

Cleveland, OH

$49.8K - $63.1K a year

Bachelors degree with a major in computer technologies preferred. Previous experience as Help Desk Specialist or in an IT related support role preferred. Demonstrate ability to perform in positions of responsibility, preferably i...

Help Desk Support

Smartfox Llc

Columbus, OH

$17 - $19 an hour

Demonstrate strong customer service skills provide phone support including:. Listening the customer tagin an accurate understanding of the situation. Being empathetic the customer's situation and having a sense of urgency resolve...

Help Desk Support Technician

Armstrong International

Three Rivers, TX

As a Help Desk Support Technician, you will serve as the first point of contact for users seeking assistance and respond to inquiries, troubleshoot technical issues, and maintain a high level of customer satisfaction.Key Responsib...

IT Software/Hardware Help Desk Support

American Hartford Gold

Los Angeles, CA

$70,000 - $80,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift....

Help Desk Support

Rx Usa Llc

Newtown, PA

$39.4K - $49.8K a year

Balance incoming support calls, emails, and tickets at the same time. Triage support requests based on urgency. Provide troubleshooting assistance to internal customers with varying levels of technical ability. Ability to solve pr...

Help Desk Specialist

Earth Resources Technology, Inc

Suitland, MD

$50.9K - $64.4K a year

Provide monitoring services for Satellite Systems. Identify alarms and alerts and respond in accordance with Government directives and procedures. Create tickets and provide daily logs for activities processed. Work with Network T...

Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

Help Desk Support Analyst

Rl Canning

Chicago, IL

$43.6K - $55.2K a year

Provide end-users with phone support, in addition, to walk-in end-users first-level support. Should expect to take about 30 40 calls daily. Responsible for answering and logging calls and documenting tickets with the proper note...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

Help Desk Specialist II

System High Corporation

Washington, DC

$77.5K - $98.1K a year

This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this j...

Help Desk Support

Govcio Llc

Remote

$55,000 - $65,000 a year

Responsible for investigating and identifying software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software specialists or development team for solutions Records solu...

Help Desk Support

Workplace It

Colorado, United States

$25 - $30 an hour

Provide technical assistance with computers, applications and printers. Resolve issues for clients via phone, in person, or electronically. Recommend hardware and software improvements. Track customer issues and resolutions. Previ...

IT Help Desk Support Analyst

Aqueity

Lombard, IL

Provides IT Support relating to technical issues involving Microsofts core business applications, operating systems, and cloud services. Supports disaster recovery solutions. Provides technical support at the network level: WAN a...

IT - Help Desk Support Analyst

Ciocca York Region

York, PA

$41.7K - $52.9K a year

High school diploma or equivalent. Post-secondary degree preferred. Two to four years related experience and/or training, or equivalent combination of education and experience in a Microsoft Windows Domain-based environment. Knowl...

Tier 2 Desktop Technician, Help Desk Support

Alpha Omega Integration

Asheville, NC

Respond to requests for technical assistance via phone, e-mail, or the NCEI Jira ticketing application.. Support walk-up requests from NCEI employees when its not feasible for the employee to submit a support request. Provide...

Help Desk Support

Privia Medical Group North Texas

Fort Worth, TX

$18 - $22 an hour

Provide Tier 1 response for users requiring assistance with NextGen or General IT hardware/software. Capture end-user, associated problem information, and create a ticket in the Help Desk Ticket management system. Manage Help Desk...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

Help Desk Specialist I

Human Touch Llc

Atlanta, GA

$33K - $41.8K a year

401(k) matching. Dental insurance. Flexible schedule. Health insurance. Life insurance. Paid time off. Referral program. Vision insurance. 1 year. 8 hour shift. This position absolutely requires eligibility for a Public Trust Secu...