Help Desk Technician

• Perform remote troubleshooting through diagnostic techniques.
• Determine the best solution based on the issue and the details provided.
• Direct unresolved issues to the next level of support personnel.
• Provide follow up for customers.
• Provide installation support.
• Other duties and responsibilities as assigned.

• Proven experience as a Help Desk Technician or other Customer support role.
• Working knowledge of office automation products and databases.
• Must provide excellent Customer Service.
• Must have the ability to diagnose and resolve technical issues.
• IT Certification or Associates Degree in IT, Computer Information Systems, Network Admin. or Computer Science PREFERRED.
• 2+ years of working IT experience PREFERRED.

• 8 hour shift
• Monday to Friday

• IT Certification or Associates Degree in IT, Computer Information Systems, Network Admin. or Computer Science PREFERRED.
• 2+ years of working IT experience PREFERRED.

Meador Staffing Services has stood by the mission of subscribing to the highest professional and ethical standards since the company was founded by Ben Meador and Gene Brady in 1968 as Meador-Brady Personnel Services.Meador Staffing Services was founded as Meador-Brady Personnel Services, Inc. in 1968 by a pair of HR professionals in the Houston area. As our company continued to evolve and grow, we grew to serve a national market in direct hire, contract, and temporary staffing, and were renamed Meador Staffing Services, Inc. in 1997.At Meador, we are proud to be recognized in the community as a leader. Meador Staffing has been named as the Business of the Year and Month by The Pasadena Chamber, Deer Park Chamber, Pearland Chamber, and The Woodlands Chamber.