Customer Support Manager jobs in Palo Alto, CA
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PRODUCT PROGRAM MANAGER, CUSTOMER SUPPORT
Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...
| Company | Meta |
|---|---|
| Address | Menlo Park, CA |
| Category | Information Technology |
| Salary | $186,000 - $253,000 a year |
| Date Posted | 2 weeks ago See detail |
Product Program Manager, Customer Support
Meta
Menlo Park, CA
$186,000 - $253,000 a year
Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...
2 weeks ago seen See more...
- View all Meta jobs - jobs in Menlo Park, CA
Senior Manager - Support Sites & Tools Readiness, AppleCare
Support And Service
Sunnyvale, CA
This position requires a strategic thinker with exceptional leadership skills and a proven track record driving the design, development, and operations of high quality business solutions. You should possess strong analytical, comm...
2 days ago seen See more...
- View all Support And Service jobs - jobs in Sunnyvale, CA
Sr Program Manager, Customer Ex Strategy
Ebay, Inc.
San Jose, CA
Continuous evaluation and improvement. Responsible for exceptions including processes and reporting/ evolution for: SNAD and public notes, CF reduction, and PSNAD programs, as well as any evolution of services that fall into this...
4 days ago seen See more...
- View all Ebay, Inc. jobs - jobs in San Jose, CA
Customer Success Manager (Energy Efficiency - Remote)
Bidgely Inc.
Los Altos, CA
$85,000 - $120,000 a year
Serve as the primary point of contact for clients participating in Energy Efficiency programs. Build and maintain strong, long-lasting relationships with clients, understanding their needs and challenges. Regularly communicate wit...
3 weeks ago seen See more...
- View all Bidgely Inc. jobs - jobs in Los Altos, CA
Customer Support Call Center Outbound
Stress-Free Auto Care
Mountain View, CA
$31.5K - $39.9K a year
Outgoing phone calls - 200 per day (approx). Leave Voicemails For Follow up - Approx 100 per Day). Ask Customers for Feedback on Service Recently Performed at our physical locations. Escalate concerns and communicate with existing...
a month ago seen See more...
Custom Silicon Management Engineering Program Manager
Hardware
Cupertino, CA
You will work as part of the EPM team responsible for driving technical issue resolution to enable timely silicon to meet daring product schedules and driving internal processes to guarantee high quality Silicon definition and tim...
3 weeks ago seen See more...
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Customer Growth Engine Manager, Google Cloud
Sunnyvale, CA
10 years of commercial experience at executive levels in a global organization.. 10 years of experience in planning or business development positions.. 5 years of experience leading organizations. Experience in leadership roles in...
4 weeks ago seen See more...
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Engineer Project Manager (Digital & Diagnostics), Customer Systems
Corporate Functions
Sunnyvale, CA
Manage program roadmap, requirements, scope, schedules, and deliverables with engineering teams, partners, and stakeholders.Guide and enable the team to understand technical issues and drive them to closure by bringing together ke...
4 weeks ago seen See more...
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Customer Experience Program Manager
Intuit
Mountain View, CA
Come join the SBSEG Customer Experience team as Customer Experience Strategy Lead.The Small Business & Self Employed Group (SBSEG) is Intuits largest business unit with $5B+ in revenue. We power prosperity for millions of custo...
a month ago seen See more...
- View all Intuit jobs - jobs in Mountain View, CA
Account Manager, Energy Efficiency (Customer Success - Remote)
Bidgely Inc.
Los Altos, CA
$70,000 - $80,000 a year
Quality - You are passionate about a clean energy future Curious and Innovative - Absorb, learn and challenge the status quo to make things faster, better, cheaper, and more successful. Even small changes cumulate to drive a big i...
2 months ago seen See more...
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Customer Support Rep/Purchasing Agent
Ckd Usa Corporation
Santa Clara, CA
Produce timely quotations for product inquiries while confirming product availability, part number accuracy and customer specific discounting. Verify and enter all incoming orders with previous quote history including price, lead...
a month ago seen See more...
- View all Ckd Usa Corporation jobs - jobs in Santa Clara, CA
Senior Customer Technical Program Manager
Nvidia
Santa Clara, CA
$156,000 - $247,250 a year
Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you. Collecting, prioritizing, tracking, and driving customer-reported issues to reso...
4 weeks ago seen See more...
- View all Nvidia jobs - jobs in Santa Clara, CA
Product Manager, Customer Success
Intel
Santa Clara, CA
$141,673 - $241,005 a year
Develop and execute a comprehensive services monetization strategy that aligns with the company's overall business objectives. Conduct market research to identify customer needs and industry trends and incorporate them into the de...
2 months ago seen See more...
- View all Intel jobs - jobs in Santa Clara, CA
Field Support, Manager
Tesla
San Jose, CA
The Field Support Team is a team of highly skilled Solar Roof, Retrofit Solar and Powerwall installers. This organization is responsible for understanding, prioritizing and driving projects around improving installation efficiency...
4 weeks ago seen See more...
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Customer Success Manager
Skan
Menlo Park, CA
Become a trusted value delivery partner for assigned clients Customer Value management and delivery, project reporting, governance and consulting Program Management (In partnership with solutions delivery leads): All phases of e...
4 weeks ago seen See more...
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Roadside Customer Support (Night Shift)
Tesla
Fremont, CA
$20.00 - $52.20 an hour
Deliver exceptional verbal and written Customer Support Efficiently coordinate towing services, both in urgent and non-urgent situations. Assess customer needs and proactively resolve roadside Determine the optimal course of actio...
a month ago seen See more...
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Customer Support Rep. - Scheduling Field Technicians - Bilingual preferred
Home Safety Services, Inc.
Burlingame, CA
$25 - $35 an hour
grab bars. stair railings. wheelchair ramps, and. stair lifts. 401(k). 401(k) matching. Health insurance. Paid time off. 3 years. 8 hour shift. Day shift. Yearly bonus. Monday to Friday. In-person. Office. Dispatching: 1 year (Req...
2 months ago seen See more...
Engineering Manager - Customer Care
Roblox
San Mateo, CA
Guide large cross-functional projects that span multiple teams. Drive the team roadmap, charter, and vision. Uphold high coding standards and establish new ones. Work for your team, being a force multiplier by unblocking issues an...
4 weeks ago seen See more...
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Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)
Neo4J
San Mateo, CA
Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...
4 weeks ago seen See more...
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Customer Service Sales Support
Applied Seals North America Inc
Fremont, CA
Manage and input orders and status into company database. Communicate and support our parent company in dealing with customers. Handle customer inquiries. Provideinformation about services and invoicing. Document and updatecusto...
a month ago seen See more...
Assistant Customer Service & Sales Manager
Cathay Bank
Fremont, CA
Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary Customer Service. Ensure staff are actively profiling customers d...
2 months ago seen See more...
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Customer Care Manager - Fremont, California
Tech24
Fremont, CA
Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements...
2 months ago seen See more...
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Customer Success Manager
Netflix
Los Gatos, CA
$89.2K - $113K a year
Actively develop innovative solutions to boost user engagement with applications and serve as a user advocate within the Product organization. Collaborate with stakeholder groups, direct users, and insights teams such as Support,...
a month ago seen See more...
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Customer Care, Call Center Manager
British Swim School
Millbrae, CA
$25 - $30 an hour
Enthusiastic, assertive personality with strong relationship and customer service skills. Effective and Influential Leadership in a fun environment built on Trust. Written and oral communication skills. Strong Business Acumen with...
2 months ago seen See more...
- View all British Swim School jobs - jobs in Millbrae, CA
Customer Support Specialist
Megaport
Brisbane, CA
Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...
a month ago seen See more...
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Account Manager Customer Service
Chemical Strategies, Inc.
San Leandro, CA
HIRING NOWJob Title: Account Manager / Customer ServiceWarehouse Location: San Leandro, CA (Davis and Doolittle st)Looking for a career and not just another job? Solicits sale of new or additional products and services.THE CANDIDA...
a month ago seen See more...
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