Customer Support Manager jobs
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CUSTOMER SUPPORT MANAGER
Lead and motivate the Customer Support team to meet and exceed performance goals. Develop and implement support processes to streamline operations and improve efficiency. Handle escalated customer inquiries and provide resolutions...
| Company | Capital Nyc |
|---|---|
| Address | Miami, FL |
| Category | Information Technology |
| Salary | $50,000 - $70,000 a year |
| Job type | Full-time |
| Date Posted | 2 weeks ago See detail |
Customer Support Manager
Capital Nyc
Miami, FL
$50,000 - $70,000 a year
Lead and motivate the Customer Support team to meet and exceed performance goals. Develop and implement support processes to streamline operations and improve efficiency. Handle escalated customer inquiries and provide resolutions...
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Customer Support Manager
Advantive
Remote
$79.8K - $101K a year
At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and...
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Senior Customer Support Manager
Duolingo
Pittsburgh, PA
Develop and implement Customer Support strategies to improve user satisfaction and drive adoption of the Duolingo English Test. Oversee the Customer Support function, managing budget and communications related to Customer Support...
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Mid Atlantic - Associate Customer Support Manager
Motorola Solutions
Baltimore, MD
$62.7K - $79.4K a year
Relationship Management Contract Renewals Proposals Accurate Forecasting Compliance (Governmental and Motorola contracting requirements and procedure) P&L Performance. Working To Targets / Goals The ACSM is responsible for the ove...
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Entry Level Customer Support Manager
Clear Concepts Management
San Rafael, CA
Collaborate with senior management to develop strategies for expanding outreach capabilities and meeting client acquisition goals. Initiate residential visits to prospective customers as assigned by the senior manager. Use company...
3 weeks ago seen See more...
Product Program Manager, Customer Support
Meta
Menlo Park, CA
$186,000 - $253,000 a year
Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...
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Order Management Customer Support Manager
Lg Electronics Usa
Englewood Cliffs, NJ
Manage OM process with planners - review trends, manage monthly achievement towards target. Develop monthly goals/targets in conjunction with business goals and market conditions. Attend ad-hoc meetings with key accounts. Drive ne...
4 days ago seen See more...
Customer Support Manager
Repfabric Llc
Tampa, FL
$52,000 - $58,500 a year
Managing the day-to-day activities of the Customer Support Team. Analyzing trends in the support data to identify top user issues and work with our department heads to solve with training or product development. Work and motivate...
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Customer Support Manager
Byte Software
Remote
$95,000 - $125,000 a year
Supervision, mentorship, and enhancement of technical support department. Managing work queue; assist with staffing balance. Provide hands-on support when appropriate. Develop and deploy technical documentation and knowledgebase a...
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Product and Customer Support Manager
Fna Group
Mesquite, TX
$80.6K - $102K a year
5+ years of supervisory experience in product support with contact center experience working with a manufacturer. Proven ability to analyze data and implement process improvement initiatives. Experience in Outdoor Power Equipment...
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Customer Support Manager - Buffalo Grove, IL
Vetjobs & Military Spouse Jobs
Buffalo Grove, IL
Leading Customer Support organization to a best-in-class customer experience while driving all digital objectives to improve customer service response, quality, and efficiency. Regularly monitoring and measures customer satisfacti...
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Customer Support Manager - Building Products
Siemens
Buffalo Grove, IL
Leading Customer Support organization to a best-in-class customer experience while driving all digital objectives to improve customer service response, quality, and efficiency. Regularly monitoring and measures customer satisfacti...
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Customer Logistics Vendor Management Inventory Manager New
Ferrero Spa
United States
It will play an important role on developing strategies that effectively lead and direct the VMI teams management of Ferrero key customers. The VMI Manager will develop best practices that translate to cost savings by reducing cu...
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Manager, Customer Support
Guidehealth
Chicago, IL
Maintaining and improving department and individual call quality at 95% or above, ensuring AHT between 5 and 7 minutes is met, along with BH and individual IPA special standard requirements through report monitoring. Preparing and...
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Manager, Customer Support Services
Re/Max, Llc
Denver, CO
$76,500 - $100,000 a year
Manage a large team of Tier 1 and Tier 2 Support Specialists. Consistent and effective collaboration with leadership and cross-functional departments/vendors. Plans, prioritizes, delegates, and schedules support team tasks to ensu...
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SAP Manager - IT, Sales & Customer Support
Lennox International
Richardson, TX
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 8 years of SAP experience as a functional expert in two or more of the following SAP modules: SD, MM & FI. Experience with ot...
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Customer Support Project Manager
Design Public Group
Muscatine, IA
Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...
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Manager of Customer Support
Highland Electric Fleets
Remote
$93.3K - $118K a year
Customer Support Strategy: Formulate and execute a comprehensive Customer Support strategy to guarantee customer satisfaction, problem resolution, and continuous improvement Team Leadership: Lead, mentor, and develop a team of Cus...
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Senior Manager of Customer Support
Continuum Applied Technology
San Diego, CA
Manage the day-to-day operations for a 15-person support team (tickets, workload, escalations etc.). Hands on approach to content and subject matter. Learning to quickly ramp-up to being a Component Control/Quantum Control product...
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Manager, Customer Support (Quality Office)
Q2 Software, Inc.
Austin, TX
Deliver a superior Customer Support experience to Q2 customers. Drive the team towards the vision, direction, and culture of Q2 and the Support organization. Achieve team goals by maximizing the success of the team members through...
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Head of Technical Customer Support
Typeform
United States
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
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Manager, Customer and Program Support (Trauma Education)
American College Of Surgeons
Chicago, IL
$75.1K - $95.1K a year
All other duties as assigned. Strong working knowledge of Microsoft Office products (Excel, Teams, PowerPoint, etc.) is required; Experience with organizing large data sets for analysis and presentation is strongly preferred. Vac...
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Senior Manager, Customer Experience Operational Support
Point Broadband
Remote
$97.5K - $123K a year
Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...
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Production Support Manager - Mobile
Marriott
Juneau, AK
8+ years experience in release and/or engineering management. Strong understanding of software quality best practices. Strong high-level understanding of modern digital architectures (e.g., front-end and API interactions, source...
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Production Support Manager - Mobile
Marriott
Sacramento, CA
8+ years experience in release and/or engineering management. Strong understanding of software quality best practices. Strong high-level understanding of modern digital architectures (e.g., front-end and API interactions, source...
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Production Support Manager - Mobile
Marriott
Austin, TX
8+ years experience in release and/or engineering management. Strong understanding of software quality best practices. Strong high-level understanding of modern digital architectures (e.g., front-end and API interactions, source...
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Customer Support Engineer
Perkinelmer
Boston, MA
Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...
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Customer Support Sales Manager
York Pilates
New York, NY
Drive sales of membership packages, class packages, and private classes. Possess comprehensive knowledge of specials, membership packages, and retail offerings. Achieve or exceed sales targets, activating individual sales commissi...
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USA Government Customer Support - Remote
Dxc Technology
Tulsa, OK
Answer incoming calls, addressing customer inquiries using established methods provided in training. Route calls to the appropriate personnel when necessary. Maintain accurate call records and update account history with inquiry r...
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customer support specialist.
Spherion
Lorida, FL
$21.59 per hour
Schedule: FT & PT, various shifts from 7am - 11:30pm, Hours may include weekends and holidays. the PT shift will be 3pm - 1130pmSalary: $21.59/hrResponsibilities:- Analyze and provide solutions uniquely suited to individual custom...
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