Product Manager - Workflows and Custom Data

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

To make the most of Stripe, merchants need to easily create Workflows and store data for their custom business processes. For example, they need to give/revoke access to their products when a Subscription status changes, get approval for high-value Refunds or Payouts, and send marketing campaigns to consumers who abandoned their Checkout carts. Today our users can build these workflows with custom code and bespoke databases, but we want to make the process easy for users of all technical backgrounds.

We’re hiring a Product Manager to build a Stripe-native Workflow product that makes it easy for anyone to design and execute custom business processes. The product will be able to easily listen to Stripe events, execute custom “if this, then that” business logic, and then execute an action powered by Stripe Apps and more.

What you’ll do

This is a 0-1 product management opportunity, and you’ll be responsible for the entire product line; identifying the MVP use case, product design, iterating quickly by partnering with early adopters, pricing, and more. You’ll also work very closely with multiple teams at Stripe to enable their products to be “Workflow-ready”. 

Responsibilities

•  Interact with customers and internal product teams daily, so that you can validate product ideas/requirements and prototypes

• Partner with engineering and design to ship functionality that delights users, has the right balance of impact vs engineering cost, and makes a measurable impact

• Develop the vision, strategy, and roadmap, so that we can launch an MVP in 2024 

• Define key success metrics

• Work closely with user researchers to test hypotheses and understand user pain points

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of Product Management experience

• Computer Science background or equivalent technical experience 

• Both passion for and experience shipping workflow and/or Custom Data products tools.  For example, you’ve shipped a workflow product / workflow designer, metadata product, or cloud function product.

• Strong written and verbal communication skills, structuring ambiguous concepts clearly and from first principles

• Thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts

• Demonstrated experience of leading initiatives across large engineering organizations, spanning multiple teams to influence tech roadmap planning and execution

Preferred qualifications

• You enjoy using social media to interact directly with customers for feedback

• You’ve founded a business / startup, taking a product from 0-1

• Your hands are filthy. You only ship functionality after you’ve personally test driven it and made heavy edits to the documentation.