Call Center Manager jobs in Boston, MA

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CALL CENTER MANAGER (REMOTE)

Initializing the processes that lead to long-term team growth. Creating effective scripts, SOPs, and KPIs within the guidance and boundaries of company initiatives. Calling provided leads and scheduling in-person and virtual consu...

CompanyEowd Recruiting, Llc
AddressBoston, MA
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Call Center Manager (Remote)

Eowd Recruiting, Llc

Boston, MA

Initializing the processes that lead to long-term team growth. Creating effective scripts, SOPs, and KPIs within the guidance and boundaries of company initiatives. Calling provided leads and scheduling in-person and virtual consu...

MANAGER, Human Resources Service Center, Human Resources

Boston University

BOSTON, MA

Bachelor's degree or equivalent combination of training, education, and relevant experience in lieu of a degree. Typically has 5 years of HR related experience including 1-2 years supervising staff. Experience in Human Resources p...

Market Financial Center Manager - Boston, MA

Bank Of America

Boston, MA

Operates as a back up Financial Center leader within a market. Manages client traffic, engaging and appropriately routing clients, and fostering client retention. Manages business results through formalized management routines and...

Intake/Scheduling Coordinator (Call Center)

Lifestance Health

Boston, MA

$20 - $22 an hour

Handle intake department interactions via phone (Inbound and Outbound), email, voicemail, faxes, and chat. Assist new patients establishing care with a provider. Follow up activities may include. Communicate regularly with key ref...

DATA MANAGER, School of Medicine, Slone Epidemiology Center

Boston University

BOSTON, MA

DATA MANAGER, School of Medicine, Slone Epidemiology Center Tracking Code24500246040419Job DescriptionRequired SkillsProgramming/Computer Skills: Advanced proficiency with SAS - must be able to interpret coding from other programm...

Answering Service Call Center Operator

Msts

Boston, MA

$19 - $21 an hour

Answer inbound calls, screen and route calls to correct destination. Update various databases and directories. Take and dispatch messages. Process urgent calls. This is a first shift temp to hire onsite position located in Boston...

Call Center - Customer Service

Ottimo Resources

Boston, MA

A fantastic working environment at a leading freight forwarding company! Great room for advancement and growth! Casual working environment. Handle all inbound and outbound calls. Provide excellent Customer Service through email an...

Supervisor - Call Center (Remote -Temporary)

Maximus

Boston, MA

Description & Requirements This is a temporary position.In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. Essentia...

Call Center Agent - Part Time

T Roc Llc

Boston, MA

This role will be remote (home office space required.). Connect virtually (phone, email, video chat) with field technicians who are attempting to troubleshoot and fix displays at Best Buy stores across the United States. Quickly a...

Call Center Rep

Tufts Medical Center

Boston, MA

In addition to answering inquiries, this position may be responsible for the accurate and complete collection and capture of patient registration data. Answers and analyzes requests and handle as needed - further research may invo...

Call Center Rep

Tufts Medicine

Boston, MA

In addition to answering inquiries, this position may be responsible for the accurate and complete collection and capture of patient registration data. Answers and analyzes requests and handle as needed - further research may invo...

Second Shift Call Center Team Lead

Teksystems

Boston, MA

Assist in overseeing 2nd shift activities and Call Center representatives to ensure compliance with all Call Center operating procedures and policies. Responsible for monitoring the teams daily shift performance and managing brea...

Call Center Team Lead

Lcs

Boston, MA

$28 - $30 an hour

Call Center supervisor/Team Lead: 3 years (Required). work: 8 years (Required). Boston, MA: Relocate before starting work (Required)....

Call Center Marketing Assistant

Msts

Boston, MA

$27 - $31 an hour

Develop and implement digital communication strategies to promote the company's services and initiatives. Create high-quality, engaging content for social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. Buil...

New Business Development- Call Center

Msts

Boston, MA

$28 - $35 an hour

Day shift. Boston, MA: Relocate before starting work (Required)....

Call Center Agent - Part Time

T-Roc

Boston, MA

$21.00 - $24.50 an hour

This role will be remote (home office space required.) Connect virtually (phone, email, video chat) with field technicians who are attempting to troubleshoot and fix displays at Best Buy stores across the United States. Quickly an...

Answering Service Call Center Phone Opeartor

Msts

Boston, MA

$20 - $23 an hour

Answering the main number of hospitals and connecting to the requesting staff member or department. Contacting oncall medical staff for urgent issues. Taking non urgent messages for medical practices. Processes Emergency Codes tha...

Call Center Representative I

City Of Boston Credit Union

Boston, MA

$29.34 an hour

Ensure excellent member service; every call, every time. Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities. Perform member transactions and inquiries (releasing check hol...

Financial Center Assistant Manager - Boston, MA

Bank Of America

Boston, MA

Manages client traffic, engaging and appropriately routing clients, and fosters client retention. Manages business results through formalized management routines and coaching. Creates a world class client experience environment. M...

Manager, Control Center

American Airlines

Boston, MA

$93,700.62 - $127,227.88 a year

Responsible for coordinating the activities of Operations and oversees the Operations Planners to effect daily on-time performance. This role is a part of the Control Center team within the Airports group. Salary range for this po...

Cyber Security Operations Center (SOC) Manager

State Street

Quincy, MA

Maintaining and leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Communicating with Senior/Executive leaders...

Financial Center Assistant Manager - Cambridge, MA

Bank Of America

Cambridge, MA

Manages client traffic, engaging and appropriately routing clients, and fosters client retention. Manages business results through formalized management routines and coaching. Creates a world class client experience environment. M...

Member Services Representative - Call Center

Tremont Credit Union

Milton, MA

At least one year of CU or bank retail experience. Proficiency with Microsoft Office, or software, applications, and SaaS currently used by TCU and assigned to this position. Can perform responsibilities accurately and timely with...