Call Center Manager jobs in Massachusetts

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CALL CENTER MANAGER (REMOTE)

Initializing the processes that lead to long-term team growth. Creating effective scripts, SOPs, and KPIs within the guidance and boundaries of company initiatives. Calling provided leads and scheduling in-person and virtual consu...

CompanyEowd Recruiting, Llc
AddressBoston, MA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Call Center Manager (Remote)

Eowd Recruiting, Llc

Boston, MA

Initializing the processes that lead to long-term team growth. Creating effective scripts, SOPs, and KPIs within the guidance and boundaries of company initiatives. Calling provided leads and scheduling in-person and virtual consu...

Financial Center Manager - Boston, MA

Bank Of America

Boston, MA

$82.8K - $105K a year

Develops talent, including proactive sourcing of candidates Manages client traffic, engaging and appropriately routing clients, and fostering client retention Manages business results through formalized management routines and coa...

Catering Sales Manager, John B. Hynes Veteran Memorial Convention Center

Compass Group

Boston, MA

Ensures all catering services exceed guest expectations. Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability. Communicates clients needs through timely and detailed...

Center Manager Physical Therapist-Up to $20k sign on bonus!

Select Medical

Hyannis, MA

Multiple health plans: PPO and HSA options through BC/BS. Dental/vision/prescription/disability/supplemental life insurance and more. Company matching 401(k). Generous paid time off (PTO) and extended illness days (EID). Indefinit...

Call Center Nurse, Call Center, Days, 40 Hours

Umass Memorial Health

Charlton, MA

Knowledge of medical specialty. Minimum 1 year of health care experience. Basic computer knowledge. Graduation from an accredited school of nursing with current licensure by Commonwealth of Massachusetts.CPR certification....

Call Center Representative - Lawrence/Hybrid

Partners Healthcare

Lawrence, MA

All required technology . Robust, personalized training. Routine meetings/trainings to stay connected to the team. Standard workflows/performance metrics. High school diploma or GED required. Previous experience in a medical call...

Call Center Representative - REMOTE (P-T & F-T)

Dambrosio Eye Care

Lancaster, MA

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that...

Call Center Opportunities

Middlesex Savings Bank

Westborough, MA

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety o...

Cyber Security Operations Center (SOC) Manager

State Street

Quincy, MA

Maintaining and leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Communicating with Senior/Executive leaders...

MANAGER, Human Resources Service Center, Human Resources

Boston University

BOSTON, MA

Bachelor's degree or equivalent combination of training, education, and relevant experience in lieu of a degree. Typically has 5 years of HR related experience including 1-2 years supervising staff. Experience in Human Resources p...

Court Service Center Manager (Taunton)

Massachusetts Trial Court

Taunton, MA

Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Manager answers questions, reviews documents, and directs self-repr...

Market Financial Center Manager - Boston, MA

Bank Of America

Boston, MA

Operates as a back up Financial Center leader within a market. Manages client traffic, engaging and appropriately routing clients, and fostering client retention. Manages business results through formalized management routines and...

Intake/Scheduling Coordinator (Call Center)

Lifestance Health

Boston, MA

$20 - $22 an hour

Handle intake department interactions via phone (Inbound and Outbound), email, voicemail, faxes, and chat. Assist new patients establishing care with a provider. Follow up activities may include. Communicate regularly with key ref...

Call Center Agent

Sports Medicine North

Peabody, MA

$34.8K - $44K a year

Provide excellent customer service. Registering and scheduling patients, data entry of demographics and insurance information Verify patient insurance and referrals available. Manage calls from patients requiring medical care and...

SAF Call Center Caseworker

American Red Cross

Springfield, MA

Interviews callers and coordinates requests for service to include recording all client information in the casemanagement system; determining eligibility for American Red Cross services; assessing client needs; and providing appr...

Answering Service Call Center Operator

Msts

Boston, MA

$19 - $21 an hour

Answer inbound calls, screen and route calls to correct destination. Update various databases and directories. Take and dispatch messages. Process urgent calls. This is a first shift temp to hire onsite position located in Boston...

Call Center Representative - 2nd Shift

Renewal By Andersen | Esler Companies

Framingham, MA

The ability to work in a fast-paced environment and collaborate. The drive to hone your craft and consistently achieve goals. A warm communication style and capable computer skills. A positive attitude with the ability to multi-ta...

CALL CENTER CLERICAL SPECIALIST

Harrington Hospital

Southbridge, MA

GENERAL DESCRIPTIONSupport the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Verifies insurance eligibility prior to appointments, mail out mon...

Senior Digital Banking Specialist - Call Center

Cambridge Trust Company

Burlington, MA

Promptly responds to customer inquiries in courteous and professional manner to ensure complete customer satisfaction. Manages all escalated customer issues. Supervises and reviews all incoming and outgoing customer email communic...

Call Center - Customer Service

Ottimo Resources

Boston, MA

A fantastic working environment at a leading freight forwarding company! Great room for advancement and growth! Casual working environment. Handle all inbound and outbound calls. Provide excellent Customer Service through email an...

Member Services Representative - Call Center

Tremont Credit Union

Milton, MA

At least one year of CU or bank retail experience. Proficiency with Microsoft Office, or software, applications, and SaaS currently used by TCU and assigned to this position. Can perform responsibilities accurately and timely with...

Supervisor - Call Center (Remote -Temporary)

Maximus

Boston, MA

Description & Requirements This is a temporary position.In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. Essentia...

Call Center Agent - Part Time

T Roc Llc

Boston, MA

This role will be remote (home office space required.). Connect virtually (phone, email, video chat) with field technicians who are attempting to troubleshoot and fix displays at Best Buy stores across the United States. Quickly a...

Call Center Representative

Mosquito Mary's

Plainville, MA

Bonus based on performance. Competitive salary. Opportunity for advancement. Training & development. Research and make outgoing calls to attract new customers. Answer incoming calls from customers in a professional and courteous m...

Customer Service Representative (Call Center)

Barrow Industries

Norwood, MA

401(k). Health insurance. Paid time off. 3 years. 8 hour shift. Monday to Friday. In-person....

Call Center Representative

Cranney Home Services

Danvers, MA

Pay: $20-$24/hr. PLUS bonuses! Get paid weekly! Every Thursday is payday!. Monday-Friday 9:30 am-6:00pm (in-office). Medical premiums including dental, vision and life insurance for you AND your family. Company Matched 401K. Paid...

Collector/Call Center Representative

Zwicker & Associates, P.c.

Andover, MA

Health insurance. Vision insurance. Dental insurance. 401(k). Paid time off. Outbound call center, calling debtors who owe money to our clients and discuss their ability to pay and share repayment options available. Record accurat...

Call Center - Customer Service Representative (FT) On-Site Westfield

Westfield Bank

Westfield, MA

Meet or exceed established Customer Service standards. Ensure an exemplary level of quality Customer Service in a positive welcoming manner and represent the Voice of Westfield Bank via telephone/email. Properly identify callers u...

Call Center Representative I - Full Time - Swansea MA

Cardis Furniture & Mattresses

Swansea, MA

Manage and answer a large amounts of inbound and outbound calls and electronic messages ina professional, timely and satisfactory manner and resolve all questions, requests and changes to ensure the highest level of customer sati...

Call Center Rep

Tufts Medical Center

Boston, MA

In addition to answering inquiries, this position may be responsible for the accurate and complete collection and capture of patient registration data. Answers and analyzes requests and handle as needed - further research may invo...