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Form of work
Salary**REMOTE ANYWHERE**
We are looking for a super, excited, and enthusiastic Payment Posting Specialist to join the QuickMD team! This is a FULLY REMOTE position - work anywhere with flexible hours! As a telehealth provider, we truly emphasize work-life balance with our core initiatives focused on patient care.
About QuickMD
QuickMD launched in 2019 and is a rapidly growing national telehealth company dedicated to providing addiction treatment and other services that are affordable and accessible to all. We currently operate in 45 U.S. states and have three in-person clinics. In the last year, the company has grown at an over 200% growth rate. One area that makes QuickMD unique is a strong focus on solving the opioid epidemic in the U.S. We are one of the largest tele-MOUD organizations in the U.S.
Job Description
The Payment Posting Specialist plays a critical role in accurately recording and reconciling patient payments, collaborating extensively with the payer strategy team to address insurance-related aspects. Their duties encompass posting payments, resolving discrepancies, and maintaining meticulous financial records.
The Payment Posting Specialist's responsibilities include, but are not limited to:
Responsibilities:
- Collection and management of outstanding patient accounts for all services
- Monitoring and disputing credit card chargebacks
- Maintaining patient support communications in Zendesk
- Accessing and updating patient electronic medical records (EMR)
- Follow-up by email and/or telephone on all outstanding insurance claims with patients
- Responds to and interacts with patients concerning all aspects of billing via phone, e-mail, or regular mail in a prompt and courteous manner
- Process charges and refunds for patients
Required Qualifications:
- Must have 2-3 years of medical billing experience and collections (required)
- Must have 2 years of EMR experience (required)
- Must have 2 years of medical Payment Posting experience (required)
- Excellent organizational skills and the ability to multitask in a fast-paced environment
- Ability to handle sensitive and confidential information in a professional manner
- Ability to effectively communicate across all levels of the organization
- Medical billing certification a plus
- Telemedicine billing experience a plus
Applicants who live and plan to work from the following states will be given preference: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Missouri, Tennessee, Texas, Utah, and Washington.
