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Form of workJob Description
AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
The AML & Payments Compliance Operations Specialist will support day-to-day operational processes related to the implementation and ongoing evolution of AppFolio’s AML & Payments Compliance Program.
Your impact
- Partner with AppFolio’s Fraud Operations team to provide recommendations to implement relevant Anti-Money Laundering transaction monitoring rules for the APM and IM verticals.
- Collaborate with Fraud Operations, Risk, and Underwriting teams to refine suspicious activity detection and abnormal behavioral patterns related to potential money laundering and terrorism financing.
- Partner with and review escalations from AppFolio’s Risk & Fraud teams to investigate suspicious activity and file Unusual Activity Reports (UARs) when necessary.
- Maintain and streamline AppFolio’s Unusual Activity Reporting process to meet UAR Service Level Agreement obligations with its payment partners.
- Be the second-line escalation contact for customer-facing support teams regarding ad-hoc compliance-related activities and requests.
- Assist in the scaling and ongoing enhancement of AppFolio’s AML and Payments Compliance Program
- Assist with audit requests to maintain compliance with certain regulatory and third-party partner requirements
Qualifications
- Commitment, Flexibility and Adaptability: Have a willingness to understand a complex and rapidly evolving business truly. Quickly adjust and re-prioritize based on changing conditions and opportunities.
- Communication: Communicate clearly in a focused and succinct manner with a message that is appropriately tailored for the specific audience.
- Proactive, Persistent: Take the initiative without necessarily being told what to do and how to do it; have the tenacity to get it done.
- Teamwork and Enthusiasm: Be collaborative, passionate and positive, especially in high-stakes or stressful situations.
- Urgency: Have a bias toward action and the ability to work under high demand and within compressed time frames.
- Analytical Skills - Able to critically analyze, evaluate, and interpret information. Proven ability to effectively challenge or identify limitations and assumptions. Demonstrates the ability to solve complex problems by reviewing related information.
Must have
- Bachelor’s degree
- Experience in operations compliance analyst in financial services, MSB, or Fintech
- Experience in data analytics (SQL)
- Strong understanding of AML/BSA, Know Your Customer (“KYC”); Internal Controls (Transactions Monitoring System)
Nice to have
- Certified Anti-Money Laundering (CAMS) certification
- Strong knowledge of Anti-Money Laundering/Bank Secrecy Act (AML/BSA)
- Knowledge of Online Payments Industry
Compensation & Benefits
The base salary that we reasonably expect to pay for this role is $60,000-$72,000.
The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
Regular full-time employees are eligible for benefits - see here.
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