Billing & Payment Config. System Specialist (Hybrid/Remote)

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

What you’ll do

The Billing & Payment Configuration System Specialist will be responsible for assisting with new business set up, renewal updates and day to day maintenance of data within the Healthware System required to provide administrative services including enrollment, billing, reporting, coordination of vendor remittance and claim payment process.

In this role, you’ll also:

• Manage installation of new business as well as renewal process and changes for in force business
• Group Master Set Up
• Checking Account Set up
• Group / Department Set Up Including Mapping for Fulfillment Vendors, Networks and PBMs
• Reinsurance Contract Set up
• Billing Plan Set Up
• Research and resolve eligibility, billing and provider remittance questions and situations
• Prepare benefit plan and bill plan cross reference and set up information for Enrollment Department, various IT inbound and outbound files, and ID card issuance
• Prepare management and client reports as needed
• Perform other various tasks that are deemed necessary and equitable by the Manager

What you bring

• Associates Degree or 2 years of relevant work experience
• 1-3 years of client configuration experience preferred
• Proficiency in problem analysis and resolution
• Proficiency in data entry
• Ability to anticipate and understand systems interactions
• Ability to work within specified timeframe and meet deadlines
• Ability to work both independently and as a member of the team
• Ability to prioritize and multi task efficiently and accurately
• Recognize and maintain confidentiality of work materials as appropriate
• Proficiency with Microsoft Word and Excel or similar PC based programs

Why choose us?

• We offer our employees incredible health coverage, a 401(k), employer-paid disability, EAP, hybrid and remote work arrangements, and quarterly bonuses
• Our space is a reflection of who we are—innovative, open and collaborative.
• Love to get creative? We do too. Brainstorm in one of our team break-out rooms.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
• Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.
• We’re a people-first company and value giving back to our community. Ask us about our Service & Giving team and volunteer opportunities.

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer