We are looking for an Office Assistant to support our durable medical equipment company. Qualities for success in this position include being detailed-minded, enjoying a variety of different tasks and projects, and having a proactive and helpful attitude. We work hard to give a great experience to our patients and strive to have a fun, positive, and upbeat environment. When you work for this small company, you will have direct access to the owner, workplace flexibility, greater ability to showcase your skills, and no corporate red tape to navigate.
Core responsibilities:
- Answering phone calls and responding to inquiries and patient requests or needs.
- Greeting patients.
- Filling patient orders for masks and supplies.
- Scheduling appointments via phone and from online requests.
- Accurate, detailed data entry into our billing system.
- Making follow up calls to patients, doctors, or insurance companies
- Keeping entire office tidy. Ordering office supplies.
- Running errands as necessary.
- Administrative needs such as reports, tracking data, overseeing administrative processes.
- Special projects as assigned.
Requirements:
- Excellent customer service skills. Friendly, helpful, and knowledgeable.
- Computer proficiency, including Microsoft Office programs, email, & Google docs.
- Basic typing, printing, scanning, and faxing ability.
- High attention to details and follow-through.
- Helpful and professional communicator, verbally and in writing.
- Ability to work independently and to proactively engage with team members as necessary.
- Ability to multitask, meet deadlines, and work with interruptions and changing priorities.
- Ability to take initiative.
- Positive and people-oriented. We enjoy our patients and each other!
- Valid driver's license.
Preferred, additional skills:
- Experience working in a medical setting
- Experience with medical billing
- Bachelor or Associate degree in business administration, accounting, or social services
Hours:
Full Time Monday-Friday 8:30am-5:00pm
Please apply by sending resume and cover letter. Tell us about yourself and how your experience would be beneficial in this role.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person