Job Description
We are seeking an experienced Office Assistant/Administrative professional to join our team. The ideal candidate will have previous office experience, excellent communication skills, and the ability to thrive in a fast-paced environment. As an Office Assistant/Administrative, you will be responsible for a variety of tasks including preparing shipping paperwork, providing customer service, generating quotations, and assisting with billing. This position requires proficiency in computer skills, particularly in Microsoft Office, as well as the ability to operate copy machines and multi-phone systems. The successful candidate will be detail-oriented, possess strong organizational skills, and maintain a professional appearance in a business casual environment.
Responsibilities:
- Prepare shipping paperwork and coordinate shipments
- Provide excellent customer service by answering phones, responding to emails, and mailing invoices
- Generate quotations for customer inquiries, collaborating with management, production team, and sales force as necessary
- Process new part orders and provide answers to simple technical questions regarding products and parts
- Take sales orders and ensure accurate processing
- Schedule freight and coordinate logistics as needed
- Assist with billing and invoicing tasks
Qualifications:
- Previous office experience required
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to operate multi-phone systems and copy machines
- Excellent verbal and written communication skills
- Detail-oriented with strong organizational skills
- Familiarity with manufacturing environments preferred
- Professional appearance with a business casual attire