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Form of workJob Description
The ideal candidate will be a highly driven self-starter with strong organizational and multitasking skills, who can take charge of day-to-day operations and ensure the smooth functioning of our office and customer support. Must be very technology and social media savvy, proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general office equipment.
In this position you will be responsible for the following:
• Answering, screening and forwarding incoming phone calls and providing customer support
• Scheduling appointments with customers, and internally organizing with technician team
Dealing with fire department inspections, central monitoring stations, building department work permit etc.
• Preparing and distributing invoices to customers
• Manage insurance documentation, vehicle registrations, permits, etc.
• Supporting team with the all facets of the collections process for all outstanding invoices – review, analyze and
follow-up on aging receivables
• Helping to compile proposals for prospective customers with our sales team
• Scheduling and assignment of technicians across all job sites daily
• Assist with the development and implementation of office policies and procedures and Perform other general administrative tasks as needed
Security alarm industry experience is a plus
Must be able to work legally
We offer Paid vacation, sick days, holidays and other benefits, good opportunity
Full time position, working hours Monday through Friday 9:00 am to 6:00 pm
