WE NEED YOUR NEXT-LEVEL SERVICE MINDSET AT THE BEST IN PEST: ORKIN PEST CONTROL (Founded 1901)
PREVIOUS EXPERIENCE IN CUSTOMER SERVICE OR SALES PREFERRED - EXCELLENT INTERPERSONAL AND COMMUNICATION SKILLS - PROFICIENT IN MICROSOFT OFFICE - ABILITY TO PASS DRUG SCREEN AND BACKGROUND CHECK IS REQUIRED
YOU WILL...
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours.
* Participate in quality assurance processes, programs, and initiatives
* Safeguard customer's privacy and other proprietary information
READY TO START A CAREER WITH STAYING POWER? APPLY NOW!
Job Type: Full-time
Pay: $15.10 - $20.10 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Salina, KS 67401: Relocate before starting work (Required)
Work Location: In person