Address
Form of workJob Description
Facilitate accurate and clear communication between clients and staff and maintain database of work for local turf management small business. Responsibilities include but may not be limited to:
-Checking and responding to incoming calls and emails from clients; creating proposal requests and work orders from those calls/emails (almost no in-person interaction with clients)
-Pre-notifying clients of upcoming service visits by phone or email
-Maintaining database files (entering new jobs/contracts, proposal requests, service issues into database)
-Posting completed jobs in database
-Complete end of month billing cycles and mail statements
-Updating and maintaining hard copy customer files/contracts throughout season
-Relaying all new jobs, proposal requests or questions to production staff for scheduling/performance
-Managing renewal process for annual contracts
Skills needed:
-Personable, pleasant phone presence
-Good listening and note-taking skills
-Accuracy and attention to detail
-Ability to multitask
-Familiarity with Word and Excel
-Will train industry specific intuitive software
-Self starter/motivated in this self directed position
Job Features:
Seeking an employee who is interested in a long term position who appreciates dynamic small business.
Full time hours considered to be 25 - 30 hours, Monday thru Friday (flexible)
Vacation and holiday pay are included in job package.
Office atmosphere is relaxed and non-corporate with casual dress.
