Regional Office Administrator - Ks

Applicants are considered for positions within the company without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity and/or expression, age, national origin or ancestry, physical or mental disability, military or protected veteran status, marital or parental status, medical condition unrelated to the person's ability to perform the job, pregnancy, genetic information, political affiliation, citizenship, or any other basis protected by federal, state, or local laws.
Any offer of employment is contingent upon your successful completion of a pre-employment substance abuse and physical screening, verification of documents pertaining to your right to work in the United States using E-VERIFY, and completion of required employment documents 

Job Description

Regional Office Administrator-KS

Job Summary:

Under minimal supervision, reviews contracts and purchase orders for compliance with written quotes;administersassignedcustomercontracts;respondsto customer inquiries as appropriate; performs order entry and expediting of orders;work closely with other departments at the corporate level to increase productive workflow within the company;ensures sales orders conform to purchase orders and quality standards; provides prices and delivery date in response to phone inquiries; and performs related duties as required.

Reports to:

Operations Manager ESI

Examples of Duties and Responsibilities:

• Establishes and directs Regional Sales Order and Marketing policies, procedures, and operations;
• Answers phone and assist in gathering information and customer contact information;
• Build and manage relationships with customers
• Resolves administrative, technical, and customer problems;
• Work with the sales team to keep them updated open orders and projects
• Reviews Purchase Orders to ensure conformity to price, engineering specification, and quality standards;
• Plans and executes all sales order activities necessary to interface with design engineers, specialists, customers, and users;
• Ability to set up new customers by obtaining credit information and resale information.
• Inputs new orders and changes into system and notifies Corporate of changes;
• Works within an established Region's operating goals;
• Expedites existing orders and update estimated delivery information;
• Drives orders by interacting with other departments such as Accounting, Production and Purchasing;
• Completes returned goods authorizations and subsequent credit memos;
• Create purchase order requests as needed
• Create new part numbers in the company operating system
• Order office supplies as needed
• Handles Field Service Dept. account set-up and billing;
• Prepares repair order records and initiates billing of those repairs;
• Reads and follow company rules, policies, procedures, and safety guidelines;
• Other duties as assigned;
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.

QUALIFICATIONS GUIDELINES:

Any combination equivalent of, but not limited to, the following:

Experience/Training/Education

High School Diploma or equivalent required. Proficient in Microsoft Office. Experience in MRP2, Syteline, or APICS and training in computer order entry; inside sales, and accounting practices and procedures preferably in a manufacturing environment.

Knowledge/Skills/Abilities:

• Skilledin operation of computer hardware, office equipment and software applications functions involving sales and order entry work;
• Ability to be trained in company related software systems (ex: Syteline, SharePoint, Shiva, Microsoft OneNote & Teams)
• Thorough knowledge of sales, accounting, and purchasing, methods, and practices
• Ability to read and interpret purchase orders
• Detail oriented to audit and check open orders and customer accounts
• Ability to communicate and work cooperatively with others including co-workers and customers
• Knowledge of accounting principles and practices
• Ability to establish and maintain effective relationships with management, customers, vendors, and departmental representatives
• Ability to understand and follow instructions
• Manage time and workload in an effective manner
• Ability to organize and complete assigned work as scheduled
• Ability to type 45+ wpm.

Physical Requirements:

• Must be able to occasionally lift, move or carry literature, materials, pilot controls and small valves weighing up to 10 pounds;
• Ability to Input Data for extended periods of time during the workday;
• Ability to operate office equipment such as computers, printers, filing cabinets, photocopiers and other office equipment, as applicable;
• Ability to work (sit and/or stand) at a desk for majority of the workday; walking and/or standing may be required for extended periods of time, but not typical;
• Requires grasping, writing, sitting, standing, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual acuity;
• Ability to perform essential functions of the job, as defined;

o Reasonable accommodations provided upon request.

Special Requirements: 

            none.