Medical Office Manager

Job Overview:

We are seeking a highly organized and experienced individual to fill the role of Medical Office Manager in our growing Orthopedic practice. The Medical Office Manager will be responsible for overseeing the day-to-day administrative and operational aspects of the Medical Office, ensuring efficient and compliant functioning. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a background in healthcare administration.

Responsibilities:

Administrative Leadership:

· Provide leadership in the development and implementation of office policies and procedures.

· Oversee the daily administrative operations to ensure smooth workflow.

Staff Management:

· Recruit, train, and supervise office personnel, including medical receptionists, administrative assistants, and billing clerks.

· Conduct regular performance evaluations and address any personnel issues.

Financial Oversight:

· Manage the office budget, monitor expenses, and ensure accurate payroll processing.

· Work closely with billing and coding staff to oversee insurance claims processing.

Patient Services:

· Coordinate patient scheduling, registration, and check-in/check-out processes.

· Ensure a high standard of customer service, addressing patient inquiries and concerns.

Compliance and Regulations:

· Stay informed about healthcare regulations and ensure the office's compliance with local, state, and federal laws.

· Monitor and enforce HIPAA compliance and patient confidentiality.

Technology Management:

· Supervise the implementation and maintenance of electronic health records (EHR) and other office technologies.

· Address and resolve any issues related to the office's IT systems.

Facility Management:

· Oversee the maintenance and cleanliness of the Medical Office.

· Coordinate with vendors for equipment maintenance and repairs.

Communication:

· Facilitate effective communication among healthcare providers, staff, and patients.

· Coordinate and conduct regular meetings to disseminate relevant information to the team.

Quality Improvement:

· Identify opportunities for improvement in office operations and implement strategies to enhance efficiency.

· Monitor and assess patient satisfaction, implementing improvements as necessary.

Credentialing and Licensing:

· Ensure proper credentialing and licensing for all healthcare providers.

· Manage the renewal process for licenses and certifications.

Emergency Preparedness:

· Develop and implement emergency protocols to ensure the safety of patients and staff during emergencies.

Qualifications:

· Bachelor's degree in Healthcare Administration, Business Administration, or related field is preferred but not required.

· Previous experience in Medical Office management or healthcare administration.

· Strong organizational, leadership, and communication skills.

· Knowledge of healthcare regulations, compliance, and billing practices.

· Proficiency in office technologies and electronic health records.

· Ability to adapt to a dynamic healthcare environment.

If you possess the required qualifications and are eager to contribute to the success of our Medical Office, we invite you to apply for this challenging and rewarding position.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Arlington Heights, IL 60005: Relocate before starting work (Required)

Work Location: In person